Ali Damana

1-Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
2-Managed high call volumes while providing exceptional customer support.
3-Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
4-Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.

5-Preparing pick up or delivery orders by entering all informations regarding customer such us ( Mobile number, Name, Which city & branch, the order of the customer , Finally total of the customer order )

1-Assisted with expenses preparation such as ( Salaries, and invoices ).

2-Managed accounts payable and receivable functions, maintaining accurate records and timely payments to vendors while collecting outstanding invoices.

1-Handled day-to-day expenses process such electricity, transportation, & lubricants oil etc...

2-Depositing & Collecting money from both Al- Ahli & Samba banks.

1-Handled day-to-day accounting processes to drive financial accuracy.

2- Training on excel sheet to make journal entries & taking an idea about customers or vendors in addition to review expenses such salaries & invoices.

1- I was working in logistic department making purchase orders through oracle system for trucks go factory & come back again to company fabricated with a new Body.

2- Prepare & Review all documents regarding truck to deliver it to customer.