Ali Fahad Alshammari
Riyadh
Summary
Motivated and detail-oriented professional with extensive experience in supervisory, coordination, and hosting roles. Exceptional organizational and leadership skills, adept at managing teams, streamlining operations, and ensuring high standards of customer service. Seeking a dynamic position as a Supervisor/Coordinator/Host to leverage skills in enhancing productivity, fostering a collaborative work environment, and delivering outstanding guest experiences.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Global Executive Marketing Director
iGenius Global
05.2024 - Current
- Built a high-performing team through recruitment, training, and ongoing professional development efforts.
- Set clear objectives for the marketing team while fostering open communication channels to enhance collaboration between departments.
- Identified new market opportunities, expanding the company''s reach into untapped segments.
VIP Host
THA, Aramco Team Series
10.2024 - 11.2024
- Ensured compliance with venue policies and regulations, maintaining a safe environment for all guests.
- Conducted pre-event briefings with staff members to ensure smooth operations and adherence to service standards.
- Streamlined reservation processes for increased efficiency, leading to improved customer satisfaction ratings.
- Assisted in the development of customized event packages tailored to individual client preferences, resulting in higher bookings.
Host
THA , GAIN Summit
09.2024 - 09.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Answered customer questions about hours, seating, and menu information.
Assistant Operations Manager
Solusta Events
08.2024 - 08.2024
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Collaborated with cross-functional teams to identify areas of improvement and implement solutions for optimal performance.
- Coordinated with General Manager in different operational issues and promotional activities.
Host/Reception Head
EventLab
02.2024 - 06.2024
- Company Overview: Diriyah Art Biennale Foundation
- Diriyah Art Biennale Foundation
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Cite Coordinator
LetsPlay36
01.2023 - 01.2024
- Coordinated site investigations, documented issues, and escalated to executive teams.
- Oversaw successful project completions while consistently meeting or exceeding both internal and client expectations in terms of quality, scope, budget, and timeline parameters.
- Maintained a safe and productive work environment by enforcing strict adherence to safety guidelines, promptly addressing any hazards or non-compliance incidents.
- Developed strong relationships with subcontractors, ensuring timely completion of tasks and adherence to guidelines.
- Optimized project outcomes by diligently monitoring budgets, timelines, and quality standards.
Team Leader/Performer/Casting
BWS-KSA
09.2022 - 11.2023
- Company Overview: Riyadh Opening Parade
- Having worked with them in 2 consecutive years
- Riyadh Opening Parade
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Host/Booth Manager
Imagination
01.2022 - 01.2023
- Company Overview: Riyadh Bookfair
- Having worked with them in 2 consecutive years
- Riyadh Bookfair
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Supervisor/Team Leader
G-Expo
09.2021 - 01.2022
- Company Overview: Anime-Expo/Comic-con
- Anime-Expo/Comic-con
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Usher/Host
Luca Land
09.2019 - 12.2019
- Handled crowd control to maintain order and prevent overcrowding.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Monitored events to identify potential problems and minimize disruptions.
Education
Bachelor of Science - Mechanical Engineering
King Saud University
Riyadh , Saudi Arabia 05.2021 - Current
Skills
- Microsoft Excel/Word skills
- Online marketing/sales skills
- PMP
- SolidWorks
- AutoCad
- C
- Javascript
- Operational planning
- Computer-aided design
- Team collaboration
Certification
House of Protocol in VIP management and personal diplomacy with the program director-(Andrea Miliccia).
Timeline
VIP Host
THA, Aramco Team Series
10.2024 - 11.2024
Host
THA , GAIN Summit
09.2024 - 09.2024
Assistant Operations Manager
Solusta Events
08.2024 - 08.2024
Global Executive Marketing Director
iGenius Global
05.2024 - Current
Host/Reception Head
EventLab
02.2024 - 06.2024
Cite Coordinator
LetsPlay36
01.2023 - 01.2024
Team Leader/Performer/Casting
BWS-KSA
09.2022 - 11.2023
Host/Booth Manager
Imagination
01.2022 - 01.2023
Supervisor/Team Leader
G-Expo
09.2021 - 01.2022
Bachelor of Science - Mechanical Engineering
King Saud University
05.2021 - Current
Usher/Host
Luca Land
09.2019 - 12.2019