Travel professional with extensive experience planning first-class personal and commercial experiences and understanding of evolving travel trends. Focused on meeting client requirements with well-prepared arrangements and itineraries meticulously matching varying budgets.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Corporate Travel Consultant
PREMIER TRAVEL & TOURS
Dammam, Eastern Province
06.2024 - Current
Organised comprehensive itineraries, including flights, accommodation, and transportation for seamless business trips.
Enhanced company reputation through meticulous attention to detail and commitment to quality service.
Developed strong relationships with vendors to secure competitive prices for clients' travel needs.
Conveyed critical information regarding visas, passports, and other international documentation to ensure smooth overseas travel experiences for clients.
Managed complex business travel arrangements for top-level executives.
Corporate Travel Consultant
DREAM PROMOTER TRAVEL & TOURISM CO.
Alkhobar, Eastern Province
06.2022 - 06.2023
Worked closely with clients to understand unique needs and meet specific travel desires
Informed clients of travel policies and utilized preferred vendors to maximize company profits
Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations
Responded to clients' questions, issues and complaints and implemented appropriate solutions
Collaborated with colleagues to implement best practices across department and exceed team goals.
Recommended cost-effective options for accommodation, transport and meals to align with clients' budgets.
Travel Consultant
OTAIBI TRAVEL & TOURISM
KHOBAR
03.2017 - 05.2022
Worked closely with clients to understand unique needs and meet specific travel desires
Informed clients of travel policies and utilized preferred vendors to maximize company profits
Organized trips for individual, family and business travelers
Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations
Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings
Maintained and updated corporate traveler profiles with current information
Collaborated with colleagues to implement best practices across department and exceed team goals.
Achieved customer satisfaction by providing tailored travel solutions.
Admin Assistant
Eastern Garments Pvt Limited Pakistan
Karachi
03.2013 - 03.2014
Performed routine clerical tasks by scanning, filing and copying documents
Arranged conference rooms and facilities to prepare for meetings
Restocked supplies and placed purchase orders to maintain adequate stock levels
Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
Education
MATRICULATION WITH SCIENCE - SCIENCE
PAKISTAN HIGHER SECONDARY SCHOOL
MORE KHUNDA
12.2007
Associate of Applied Science: Civil Engineering - CIVIL ENGINEERING
LAHORE POLY TECHNIC INSTITUTE
JARANAWALA
12.2007
Bachelor of Science -
PIMSAT UNIVERSITY
KARACHI
01.2011
Skills
Hotel accommodations & car rentals
Excellent Communication
Amadeus
Sabre GDS
Refund and exchange processing
Fares and ticketing processes
Itinerary planning
Corporate travel policies understanding
Customer service excellence
Languages
ARABIC
ENGLISH
Affiliations
cricket, badminton , snooker
Certification
NDC TRAINING CERTIFIED , ART OF SELLING CERTIFIED , CAR RENTEL CERTIFIED.
Timeline
Corporate Travel Consultant
PREMIER TRAVEL & TOURS
06.2024 - Current
Corporate Travel Consultant
DREAM PROMOTER TRAVEL & TOURISM CO.
06.2022 - 06.2023
Travel Consultant
OTAIBI TRAVEL & TOURISM
03.2017 - 05.2022
Admin Assistant
Eastern Garments Pvt Limited Pakistan
03.2013 - 03.2014
MATRICULATION WITH SCIENCE - SCIENCE
PAKISTAN HIGHER SECONDARY SCHOOL
Associate of Applied Science: Civil Engineering - CIVIL ENGINEERING
German Tour Guide at Welcome Tours (Kouni Zurich)- National Travel Service - Classic ToursGerman Tour Guide at Welcome Tours (Kouni Zurich)- National Travel Service - Classic Tours