Ali Hakim
Dry Creek
Overview
11
11
years of professional experience
1
1
Certification
Work History
OSHC Team Leader
Playford McAuley OSHC
06.2024 - Current
- Managed approximately 130-150 children and 15-18 staff members on average per day during before & after school care.
- Performed administrative duties and greeted parents whilst communicating with staff using walkie-talkies to maintain ratios and be up to date with head-counts.
- Observed, counted and administered medication to children at allocated times with a second Team Leader present.
- Managed high call volume with exceptional telephone etiquette, swiftly notifying parents once above-the-shoulder incident report occurs, resulting in positive feedback from parents.
- Developed team members' skills through targeted coaching sessions, resulting in improved individual performance.
- Maintained a clean OSHC environment by utilising the hall projector (clean-up song) and other tools provided (e.g. microphone), giving students the incentive to assist staff in packing up.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among students, fostering a positive, fun, collaborative and inclusive OSHC environment.
- Assisted with day-to-day operations including closing and opening, working efficiently and productively with all team members.
Childcare Educator
Precious Cargo
09.2020 - 06.2024
- Managed approximately 15-30 children (specialising in the Kindy and ELC rooms)with 1-2 other staff members (based on ratio) with an additional Inclusion Support Subsidy when required.
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Collaborated with parents to address individual child needs and discuss progress reports regularly, especially for children requiring Inclusion Support (ISS).
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
- Streamlined daily routines, resulting in increased efficiency and smoother classroom operations.
Family Daycare Educator
Honeybee FDC / Precious FDC
01.2017 - 03.2018
- Managed approximately 5-10 children from ages between 8 months to 12 years old.
- Established positive relationships with students and families.
- Modeled positive behavior and communication skills for students.
- Helped new preschool children get used to classes by giving one-on-one support.
- Developed innovative activities to engage young children in learning process.
- Organized engaging excursions that introduced children to new perspectives and environments.
Store Manager
EzyMart
01.2016 - 12.2016
- Managed employee hours to set schedule and store operation budget appropriately, personally covering cashier shifts and general store duties to minimize store labor cost during slow hours.
- Managed appropriate inventory levels of product at store to avoid shrink and waste, placed orders for inventory running low and evaluated sales performance of items to plan for future stocking strategy.
- Assisted with hiring, training and mentoring new staff members.
Retail Representative / Cashier
Kmart Rundle Mall
06.2013 - 01.2016
- Worked flexible schedule and extra shifts to meet business needs.
- Communicated pleasantly and professionally when answering phones, two-way radio calls and making announcements over PA system.
- Handled customer complaints and issues politely and professionally.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
Education
Diploma - Early Childhood Education And Care (CHC50113)
IICT Pty Ltd
Online05.2016
Honours - Psychology
University of South Australia
Adelaide, SA2028
High School Diploma -
Blackfriars Priory School
Prospect, SA2015
Skills
Leadership and Management Skills:
- Leadership: Inspiring and motivating a team to achieve service goals
- Teamwork: Fostering a positive and collaborative team culture
- Decision-Making: Making informed decisions based on NQF principles
- Problem-Solving: Identifying and resolving issues promptly and effectively
- Risk Management: Implementing effective risk management strategies to ensure child safety
Child Development and Education:
- Child Development: Understanding child development theories and stages
- Curriculum Planning: Developing and implementing engaging and age-appropriate observation and planned experience programs aligned with the NQF
- Learning and Development: Promoting children's learning and development through play-based experiences
Regulatory Compliance and Quality Assurance:
- NQF Compliance: Ensuring compliance with the National Quality Framework and relevant legislation
- Quality Improvement: Implementing strategies to continuously improve service quality
- Documentation and Reporting: Maintaining accurate and up-to-date medical records and incident reports
Communication and Interpersonal Skills:
- Communication: Effective communication with children, families, and colleagues
- Active Listening: Precise attention to detail, actively listening to children, families, and colleagues to understand their needs and concerns
- Conflict Resolution: Resolving conflicts peacefully and professionally
- Parent Partnership: Building strong relationships with families and communicating effectively
- Cultural Competence: Respecting and valuing diverse cultures and backgrounds
Volunteering
Private Tutoring
- Tutored students with low literacy and new arrivals from middle eastern backgrounds (Syria, Iraq).
- Assisted with homework assignments and clarified their curriculum.
- Maintained engagement through play based learning to improve their learning communication skills.
- Utilised technology to communicate throughout pandemic lockdown.
References
Will be provided upon request.
Certification
- First Aid HLTAID012 (CPR, Asthma & Anaphylaxis) | Expires May 2027
- Responding to Risks of Harm Abuse and Neglect – Education and Care (RRHAN-EC) | Expires December 2027
- Working With Children Check (Police Clearance) | Expires August 2025
- I'M ALERT - Food Safety Training | Completed March 2024
- Full Driver's Licence (Class C & R) | Expires July 2025
- Dealing with Difficult Behaviours (AIM Course) | Completed March 2020
- Leading with Emotional Intelligence (AIM Course) | Completed February 2020
- Mental Health First Aid | Completed February 2020
- Catholic Screening Clearance | Expires August 2025
Hobbies
Music Production (Guitarist, Vocalist, Mixing and Mastering)
Fitness (Gym, Powerlifting, Hiking)
Gaming (PC Gaming, Chess, Board Games)
Travelling (Absorbing New cultures and Languages)
Sports (Badminton, Volleyball, Soccer)
Timeline
OSHC Team Leader
Playford McAuley OSHC
06.2024 - Current
Childcare Educator
Precious Cargo
09.2020 - 06.2024
Family Daycare Educator
Honeybee FDC / Precious FDC
01.2017 - 03.2018
Store Manager
EzyMart
01.2016 - 12.2016
Retail Representative / Cashier
Kmart Rundle Mall
06.2013 - 01.2016
Diploma - Early Childhood Education And Care (CHC50113)
IICT Pty Ltd
Honours - Psychology
University of South Australia
High School Diploma -
Blackfriars Priory School
- First Aid HLTAID012 (CPR, Asthma & Anaphylaxis) | Expires May 2027
- Responding to Risks of Harm Abuse and Neglect – Education and Care (RRHAN-EC) | Expires December 2027
- Working With Children Check (Police Clearance) | Expires August 2025
- I'M ALERT - Food Safety Training | Completed March 2024
- Full Driver's Licence (Class C & R) | Expires July 2025
- Dealing with Difficult Behaviours (AIM Course) | Completed March 2020
- Leading with Emotional Intelligence (AIM Course) | Completed February 2020
- Mental Health First Aid | Completed February 2020
- Catholic Screening Clearance | Expires August 2025
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