Ali H. Albander
Al Ahsa,Saudi Arabia
Summary
Detail-oriented professional specialising in reservation systems and restaurant bookings. Strong time management skills enable effective handling of VIP clients and hotel services. Knowledgeable in luxury brand standards and room booking processes, dedicated to enhancing client satisfaction and delivering exceptional service in hospitality.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Concierge
Al Ahsa Interconinnetal
Hufuf, Saudi Arabia
2023.04 - 2026.04
- Served VIP guests with exceptional care, exceeding expectations every time.
- Co-ordinated daily concierge activities to enhance service delivery and operational efficiency.
- Planned and booked local tours to enhance holiday experiences for guests.
- Organised special requests for guests while checking details carefully.
- Provided detailed information on hotel facilities and services to guide guests effectively.
- Collaborated with hotel staff to facilitate seamless communication between teams.
- Managed difficult situations, ensuring professional demeanour and guest satisfaction.
Education
Bachelor of Science - Sociology
King Faisal University
Al Ahsa 02/2021 - 05/2026
Skills
Time management skills
Customer service
Luxury brands
Hotel services
VIP management
Languages
Arabic
Fluent
English
Intermediate
Affiliations
- Swimming
- GYM
Accomplishments
- Employee of The Month At InterContinental of June 2025 .
Certification
Certificate Of Appreciation.
Timeline
Concierge
Al Ahsa Interconinnetal
2023.04 - 2026.04
Bachelor of Science - Sociology
King Faisal University
02/2021 - 05/2026