Ali Mustafa
Riyadh
Summary
Driven by a results-focused approach, I leveraged my problem-solving skills and teamwork ability at Toshak Publishing & Advertising to enhance quality control and streamline production processes, significantly improving efficiency and customer satisfaction. My background also includes successful roles in sales and customer service, where I established key partnerships and led teams to exceed KPIs.
Overview
19
19
years of professional experience
Work History
Procurement Officer
Solar Light System
2023.01 - Current
- Built relationships with vendors to negotiate ideal terms for purchases.
- Maintained detailed records of all procurement activities for reference purposes as well as for auditing and compliance.
- Developed strong partnerships with vendors to secure favorable pricing, payment terms, and delivery schedules.
- Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.
Sales Associate
Solar Light System
2021.01 - 2022.12
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Head of Production Department
Toshak Publishing & Advertising
2014.01 - 2021.01
- Enhanced quality control protocols, resulting in fewer defects and improved customer satisfaction levels.
- Developed strong working relationships with key stakeholders, enabling better communication between departments and improved collaboration efforts.
- Maintained high safety standards, leading to a reduction in workplace injuries and lost time incidents.
- Increased production efficiency by streamlining processes and implementing innovative strategies.
- Conducted regular performance reviews for employees under my supervision; these evaluations led directly towards improvements in individual performance metrics.
Sales Representative Manager
Photo Screen
2006.01 - 2011.01
- Established productive partnerships with distributors, extending reach into previously untapped markets.
- Negotiated favorable contract terms with clients, securing long-term business relationships and contributing to the company''s bottom line.
- Implemented efficient sales processes for streamlined operations and improved productivity within the team.
- Regularly monitored team''s progress against established KPIs, providing feedback for continuous improvement in performance levels.
Education
High School Diploma -
Embaba Secondary School
Cairo01.2001
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Management
- Data Entry
- Cost Analysis
- Supplier relationships
- Microsoft Office
Languages
Arabic
Native language
English
Elementary
A2
Timeline
Procurement Officer
Solar Light System
2023.01 - Current
Sales Associate
Solar Light System
2021.01 - 2022.12
Head of Production Department
Toshak Publishing & Advertising
2014.01 - 2021.01
Sales Representative Manager
Photo Screen
2006.01 - 2011.01
High School Diploma -
Embaba Secondary School
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