Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Ali Reza

Adelaide

Summary

Highly motivated individual with a Strong work ethic, looking for a challenging career. Detail-oriented team player with strong organizational skills and ability to multitask, as well as maintain a high level of professionalism, patience, and efficiency. Professional in exterior building applications with extensive knowledge in cladding systems. Skilled in material selection, installation techniques, and safety protocols. Known for strong collaboration within teams and consistently delivering high-quality results.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cladding Installer/Solid Plasterer/Painter

Hard as Plastering
01.2024 - Current
  • Set up worksite ensuring it complied with health and safety
  • Installed and repaired exterior cladding on buildings and structures
  • Measured and cut cladding materials to fit the building or structure.
  • Ensure that cladding is properly installed and that it meets safety and design standards.
  • Mixed and applied coats of plaster, cement and render to structures using trowels, and levels and smoothes coats to uniform thickness
  • Plumbs and straightens corners, angles and wall and ceiling surfaces
  • Caulked cracks in ceiling and walls.
  • Created decorative textures in finishing coats
  • undercoated walls and Ceilings with Primer.
  • Painted ceiling and walls using roller and brushes.




CUSTOMER SERVICE & SALES SPECIALIST

Telstra Limited
02.2022 - 01.2024
  • Handled high in-bound call volume covering full range of customer service and sales inquiries.
  • Maintained detailed customer records, call logs and documenting complaints and resolutions, and inputting relevant data into the customer relationship management system.
  • Provided Basic Technical Support for customers on a wide range of products and Services.
  • Met and Exceeded Call center volume, sales, and customer satisfaction goals during tenure, achieved a 95% customer satisfaction target being 85%.
  • Maintained an in depth knowledge of company processes, product features and industry regulations, ensuring that all customer inquiries are handled efficiently and in compliance with Telstra Branded Experience.

CAFÉ ALL ROUNDER

Café De Villis
01.2020 - 06.2022
  • Consistently provided excellent customer service by building rapport with customers and conversing with patrons while preparing orders.
  • Maintained clean and attractive product displays to entice customer purchases. Trained new café workers in sales, customer service and safety.
  • Displayed calm and friendly demeanour when addressing and resolving customer issues and complaints.

Education

High School -

Valley View High School
01.2019

Skills

  • Microsoft: word, excel, outlook
  • Site management
  • Power tools operation
  • Hand and power tool operation
  • Worksite safety
  • Precision measurement
  • Building code compliance
  • Cladding installation techniques
  • Hand tools proficiency
  • Problem-solving

Certification

  • Driver's License
  • Police clearance and medical available upon request.


Languages

Dari
Professional Working
Urdu
Full Professional

Interests

  • Crafting and DIY Projects
  • Gym Workouts
  • I like working with my hands and fixing things
  • Enjoy participating in community sports for overall physical and mental well-being

Timeline

Cladding Installer/Solid Plasterer/Painter

Hard as Plastering
01.2024 - Current

CUSTOMER SERVICE & SALES SPECIALIST

Telstra Limited
02.2022 - 01.2024

CAFÉ ALL ROUNDER

Café De Villis
01.2020 - 06.2022

High School -

Valley View High School

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Ali Reza