Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Certification
Timeline
Generic
Ali Salah

Ali Salah

Giza,Egypt

Summary

Accomplished with expertise in server architecture and design, technical solution design, and proposal writing. Proficient in storage solutions including SAN, NAS, and DAS, with a strong background in requirement analysis and customer needs assessment. Skilled in virtualization using VMware, cost optimisation, ROI analysis, and troubleshooting server and storage issues. Adept at networking fundamentals such as TCP/IP, VLANs, and routing. Experienced in hardware configuration and integration with brands like Supermicro and Dell. Demonstrates excellence in RAID configurations, storage management, customer service, and team collaboration.

Overview

2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Pre-sales egnineer

Arabian development and multimedia (ADMC)
Cairo - Riyadh , Egypt - Saudi arabia
07.2023 - Current
  • Designed servers, routers and hardware to achieve network demands.
  • Delivered exceptional customer service, addressing customer queries and handling customer complaints.
  • Provided customers with price information and handled financial transactions.
  • Placed customer orders, providing guidance on product delivery timeframes.
  • Delivered high sales performance within budget to strict deadlines and targets.
  • Resolved technical faults across varied technologies, including servers, routers and hardware.
  • Working together with various company teams to develop an integrated project

Education

bachelor of Computer Science - Information Technology

Arab Open University (AOU)
Egypt
09.2017 - 05.2021

Skills

  • Server Architecture & Design
  • Technical Solution Design & Proposal Writing
  • Storage Solutions (SAN, NAS, DAS)
  • Requirement Analysis & Customer Needs Assessment
  • Virtualization (VMware)
  • Cost Optimization & ROI Analysis
  • Troubleshooting Server & Storage Issues
  • Networking Fundamentals (TCP/IP, VLANs, Routing)
  • Hardware Configuration & Integration (Supermicro, Dell, etc)
  • RAID Configurations & Storage Management
  • Customer Service
  • Team collaboration

Languages

English
Upper intermediate

Accomplishments

    Courses & Training:

  • Dell Technologies Server Associate – PowerEdge
  • Dell EMC Storage Fundamentals
  • Cisco Network Associate (CCNA)
  • CompTIA A+
  • CompTIA Server+
  • VMware vSphere: Install, Configure, Manage
  • Microsoft Windows Server

Certification

  • Supermicro Troubleshooting Component Troubleshooting
  • Supermicro SMC Products Intro_SMC Products Introductory _ Naming Rules
  • Supermicro Service Design_CoreTech Supermicro Design
  • Supermicro BIOS and IPMI_CoreTech 102 BIOS _ IPMI

Timeline

Pre-sales egnineer

Arabian development and multimedia (ADMC)
07.2023 - Current

bachelor of Computer Science - Information Technology

Arab Open University (AOU)
09.2017 - 05.2021

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Ali Salah