Ali Shwaiheen
Summary
Accomplished professional with expertise in strategic sales planning, relationship building & networking, and client engagement & negotiation. Proven track record in product demonstration & training, driving significant business growth and fostering long-term client relationships. Adept at developing innovative sales strategies to meet and exceed targets. Seeking to leverage skills and experience to contribute to a dynamic organisation's success.
Overview
10
10
years of professional experience
2014
2014
years of post-secondary education
Work History
Technical Sales Engineer - Key Account Manager
Proserv
02.2019 - 01.2025
- Developed and executed comprehensive sales strategies to achieve sustainable growth for Proserv product lines, including Hydraulic Pressure Units, Emergency Shutdown Systems, Chemical Injection Skids, and Sampling Systems
- Managed refurbishment and overhaul services, delivering enhanced value to clients as a service provider
- Identified and capitalized on sales opportunities by assessing market trends and implementing effective strategies
- Provided accurate sales forecasts and insights for assigned accounts, contributing to business planning and resource allocation
- Built and maintained strong relationships with key clients, ensuring long-term partnerships and customer satisfaction
- Represented the company at technical forums and industry events to promote products and stay updated on market developments
- Key Achievements: Secure a mid-form service and spare parts supply contract with Saudi Aramco Northern Aera Gas Producing Fields
- Secure A mid-form contract with Saudi Aramco Sampling Cylinders asset management and service
- Secure a mid-form service contract for sample collection in challenging high sour gas oil wells
Technical Sales Engineer
12.2017 - 02.2019
- Evaluated customer inquiries to understand project scope and coordinated with internal teams to deliver compliant solutions for critical rotating equipment
- Demonstrated cost-effective solutions and operational improvements to gain customer approval
- Conducted product demonstrations and presentations to showcase company offerings
- Promoted innovative products, such as Hydraulic and Lubricant Oil Submicron Filtration Units, to expand market reach
- Key Achievements: Increase the size of the client base by adding major clients
Sales Engineer – Maintenance Supervisor
03.2015 - 12.2016
- Prepared detailed monthly reports, including booking forecasts, project highlights, and CRM updates
- Identified sales opportunities for Pumps and Water Treatment Systems by analyzing market conditions and customer needs
- Recommended product modifications based on client feedback to improve customer satisfaction and drive sales
- Supervised maintenance operations for water pumps and water treatment systems, ensuring optimal performance and minimal downtime
- Developed preventive maintenance schedules to enhance equipment reliability and extend service life
- Diagnosed and resolved technical issues, reducing operational disruptions and improving customer satisfaction
- Trained and mentored maintenance technicians, ensuring adherence to quality and safety standards
Education
Bachelor of Science - Mechanical Engineering Technology
Bluefield Sate Collage
Skills
- Strategic Sales Planning
- Relationship Building & Networking
- Client Engagement & Negotiation
- Product Demonstration & Training
Personal Information
Nationality: Saudi
Timeline
Technical Sales Engineer - Key Account Manager
Proserv
02.2019 - 01.2025
Technical Sales Engineer
12.2017 - 02.2019
Sales Engineer – Maintenance Supervisor
03.2015 - 12.2016
Bachelor of Science - Mechanical Engineering Technology
Bluefield Sate Collage
Similar Profiles
Ismail QaiserIsmail Qaiser
Site Engineer at Lesa Proserv ConsultantsSite Engineer at Lesa Proserv Consultants
Jeevapriyadharshini GopalakrishnanJeevapriyadharshini Gopalakrishnan
Procurement Assistant at Proserv Oil & Gas solutionProcurement Assistant at Proserv Oil & Gas solution
Maria MurphyMaria Murphy
Operations/Service Manager at Bens ProServOperations/Service Manager at Bens ProServ