Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ALI TAS

Riyadh,01

Summary

Dynamic leader with a proven track record at Uskudar Steak House, enhancing operational efficiency and customer satisfaction. Excelled in staff management and complaint resolution, boosting team morale and customer loyalty. Skilled in POS system operation and adept at fostering positive customer relations through attentive service and effective communication.

Overview

13
13
years of professional experience

Work History

Restaurant Manager

Uskudar Steak House
03.2019 - 03.2025
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.

Supervisor

Lokma Restaurant
02.2017 - 02.2019
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

Supervisor in Training

Emirhan Hotels
01.2016 - 10.2016
  • Collaborated with other departments to achieve company-wide goals and objectives efficiently.
  • Reduced staff turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Boosted team morale with regular recognition of outstanding contributions and accomplishments.
  • Resolved conflicts between team members diplomatically, promoting a harmonious workplace atmosphere.

Restaurant Waiter

Defne Star Hotels
03.2013 - 03.2016
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.

Restaurant Waiter

The Family Resort Aparts Hotels
03.2012 - 11.2012
  • Proactively addressed potential customer complaints, resulting in higher levels of overall satisfaction and reduced escalation issues.
  • Demonstrated attention to detail when handling special dietary requests or allergy-related concerns from customers.
  • Assisted in training new waitstaff, sharing industry knowledge and best practices to improve overall team performance.
  • Exhibited excellent communication skills when interacting with diverse clientele, adapting conversational style as needed.

Education

Computer Programming

Mustafa Kemal University
Turkiye
01-2010

Skills

  • Customer loyalty
  • Staff scheduling
  • Staff management
  • Operations management
  • Team management
  • Organization and prioritization
  • Inventory control and record keeping
  • Adaptable
  • Reservation handling
  • Schedule coordination
  • Point of sale (POS) system operation
  • Customer-oriented
  • Complaint resolution

Languages

Turkish
Native language
Arabic
Proficient
C2
English
Upper intermediate
B2

Timeline

Restaurant Manager

Uskudar Steak House
03.2019 - 03.2025

Supervisor

Lokma Restaurant
02.2017 - 02.2019

Supervisor in Training

Emirhan Hotels
01.2016 - 10.2016

Restaurant Waiter

Defne Star Hotels
03.2013 - 03.2016

Restaurant Waiter

The Family Resort Aparts Hotels
03.2012 - 11.2012

Computer Programming

Mustafa Kemal University

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