Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

ALI ZIYAD

Jeddah,Saudi Arabia

Summary

Highly skilled professional with expertise in effective communication, multitasking and organising, time management, critical thinking, problem solving, and technical skills. Demonstrates a strong ability to manage multiple tasks efficiently while maintaining high standards of quality. Adept at identifying and resolving complex issues through critical thinking and problem-solving techniques. Committed to leveraging technical skills to drive organizational success and achieve career growth in a dynamic environment.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work history

Outpatient department officer

AL SALAMA HOSPITAL
Jeddah, Saudi Arabia
03.2025 - Current
  • Greeting and assisting patients at the front desk and managing appointment scheduling.
  • Using the OASIS system to input, update, and retrieve patient information efficiently.
  • Handling patient inquiries, insurance verification, and billing support.
  • Ensuring a smooth and professional patient experience in collaboration with the medical team.

Customer service representative

INTERNATIONAL MEDICAL CENTER
Jeddah, Saudi Arabia
01.2023 - 12.2024
  • Performed clerical duties like scheduling appointments and follow-ups in the out-patient department.
  • Specialized in patient experience using the company's medical software (Hakeem).
  • Processed patient bills, invoices, and insurance eligibility checks.

Sales Representative

KAFAK INTERNATIONAL COMPANY
Jeddah
03.2022 - 01.2023
  • Sold, presented and promoted products to potential and new customers.
  • Maintained existing customer accounts, and ensured a smooth sales process and customer satisfaction.
  • Attended and participated in meetings with managers and representatives to achieve sales targets.

Business Analyst Trainee

DIGITAL SOLUTIONS ALLIANCES FOR TECHNOLOGIES
Jeddah
10.2021 - 01.2023
  • Identified and determined solutions to business problems (competition, data and supply chain analysis).
  • Prepared UML diagram.
  • Assigned for inbound and outbound in warehouse management.

Education

Bachelor - Management Information System

KING ABDUL-AZIZ UNIVERSITY
Jeddah
01.2018 - 01.2022

Skills

  • Effective Communication
  • Multitasking and Organizing
  • Time Management
  • Critical Thinking
  • Problem Solving
  • Technical Skills

Languages

English
Advanced
Arabic
Native

Timeline

Outpatient department officer

AL SALAMA HOSPITAL
03.2025 - Current

Customer service representative

INTERNATIONAL MEDICAL CENTER
01.2023 - 12.2024

Sales Representative

KAFAK INTERNATIONAL COMPANY
03.2022 - 01.2023

Business Analyst Trainee

DIGITAL SOLUTIONS ALLIANCES FOR TECHNOLOGIES
10.2021 - 01.2023

Bachelor - Management Information System

KING ABDUL-AZIZ UNIVERSITY
01.2018 - 01.2022
ALI ZIYAD