Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Alice O'Connor

Mitcham

Summary

Dynamic Front of House Employee with a strong work ethic and proven customer service skills at PizzaPan. Recognised for enhancing guest satisfaction through attentive service and effective problem-solving in high-pressure situations. A dedicated team player, adept at multitasking and training new staff to ensure seamless operations and exceptional dining experiences.

Overview

1
1
year of professional experience

Work History

Front of House Employee

PizzaPan
08.2024 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.

Front of House Employee

Hungry Jacks
04.2024 - 01.2025
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.

Education

Mercedes Collage
Adelaide, SA
01-2026

Skills

  • Strong work ethic
  • Customer service
  • Team player attitude
  • Problem-solving
  • Team collaboration
  • Multitasking and organization

Accomplishments

I have been captain and co-captain of my football team for the past three years, winning two premierships in the process.

Timeline

Front of House Employee

PizzaPan
08.2024 - Current

Front of House Employee

Hungry Jacks
04.2024 - 01.2025

Mercedes Collage

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Alice O'Connor