Ali Raza Mahboob Sarwar
Makkah,Saudi arabia
Summary
Retail Professional experienced in customer service and inventory control. Fostered strong customer relationships that increased repeat business and enhanced shopping experiences. Collaborated in multicultural environments, delivering assistance in multiple languages to meet diverse customer needs.
Overview
6
6
Languages
1
1
Certification
11
11
years of professional experience
Work History
Retail Worker
Sara Alshehri Gifts Store.
Makkah, Saudi Arabia
06.2021 - Current
- Alshehri gifts store for watches, jewelry, perfumes, men's & women's accessories, electronics and toys.
- Maintained excellent customer satisfaction by going the extra mile.
- Assisted customers in selecting products, offering recommendations based on preferences and requirements.
- Managed till operations and payment processing, providing change, receipts and packing bags.
- Processed customer refunds and exchanges, ensuring returned items were of saleable quality.
- Ensured consistent availability of inventory by managing stock levels efficiently.
- Rotated stock on shelves, reducing stock waste and minimising store losses.
- Kept shelves neat, clean and organised through visual merchandising.
- Helped to unload goods from lorries and storage into warehouses.
Cashier
Buqshan Clothing stores
Makkah, Saudi Arabia
02.2019 - 05.2021
- Processed cash and card payments, ensuring accurate and efficient transactions.
- Calculated and provided accurate change to customers after transactions.
- Processed refunds and exchanges at customer service desk.
- Maintained clean and organised checkout areas to enhance customer experience.
- Trained new team members on cash register operation and customer service to ensure smooth onboarding.
Retail Worker
Alzouman General Trading Company ltd. (SWATCH)
Makkah, Saudi Arabia
11.2015 - 12.2018
- Guided customers on sales floor at (SWATCH STORE), enhancing their shopping experience through personalised assistance.
- Processed sales transactions accurately, handling cash and card payments efficiently.
- Collaborated with team members to meet sales targets, contributing to overall store performance.
- Ensured adequate stocked availability to support sales operations. and stock on shelves and in storerooms.
- Assisted in closing store by restocking shelves, cleaning till areas, and accurately counting cash.
- Participated in staff training sessions acquiring new skills and knowledge to enhance job performance
Education
secondary school - Biology
Al Anjal international schools
MakkahSkills
- Till and cash handling
- Checkout operations
- Barcode scanning
- Retail sales techniques
- Merchandising and stocking
- Visual merchandising
- Cleanliness management
- Store opening and closing
- Product knowledge
- Understanding buyer behaviour
- Multitasking efficiency
- Team collaboration
- Confident communication
Languages
Urdu
First Language
Arabic
Advanced
C1
English
Upper Intermediate
B2
persian
Beginner
A1
Indonesian
Beginner
A1
Turkish
Beginner
A1
Certification
TRAINING CERTIFIC
Training certificate of induction for new employee at Alzouman General Training Company ltd. (SWATCH)
Hobbies and interests
Fitness, cricket, watching Movies, Learning different languages, Exploring different cultures
Timeline
Retail Worker
Sara Alshehri Gifts Store.
06.2021 - Current
Cashier
Buqshan Clothing stores
02.2019 - 05.2021
Retail Worker
Alzouman General Trading Company ltd. (SWATCH)
11.2015 - 12.2018
secondary school - Biology
Al Anjal international schools