Ali Raza Muhammed Aslam
Muhayil,Saudi Arabia
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
10
10
years of professional experience
Work History
Drivers Team Leader
Imile Saudi Logistics Services
Muhayil, 'Asir Region
02.2024 - Current
- Coached team members through new or difficult workflows.
- Delegated tasks to make best use of individuals' skills.
- Trained staff to resolve complaints appropriately to maintain customer satisfaction.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Monitored health and safety measures for guaranteed compliance.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Designed and implemented training to further develop staff based on business goals.
- Recognised exceptional individual performance for improved motivation.
- Created classification systems to manage archives.
Logistics officer
Imile Saudi Logistics Services
Khamis Mushait, 'Asir Region
12.2022 - 01.2024
- Monitored logistical expenses to keep operating costs low.
- Adjusted pick-up and delivery schedules with changing consignment volumes.
- Updated inventories with accurate stock movement data for correct, current records.
- Supervised fleet repair activities and validated operations after service.
- Directed daily operations to achieve maximum output and reduce costs.
- Generated different reports for performance review and analysis.
- Established operational and administrative procedures and enforced controls.
Cashier
Imile Saudi Logistics Services.
Muhayil, Saudi Arabia
12.2021 - 11.2022
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Trained and mentored new cashiers and clerks in correct processes.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Prepared and submitted end-of-shift reports using [Software].
- Checked notes carefully to spot counterfeit currency.
Head Cashier
Bindawood Group of companies
Jeddah, Mecca Region
08.2016 - 09.2020
- Communicated with vendors to answer questions, order samples and resolve issues.
- Increased sales potential, liaising with marketing and social media teams to integrate displays into current campaigns.
- Developed creative and innovative visual merchandising solutions to support sales growth.
- Performed [Frequency] maintenance of POS systems to ensure maximal reliability and efficient working order.
- Facilitated smooth checkout operations, counting cash drawers at the beginning of every shift to ensure adequate change availability.
- Recorded daily transaction information using POS systems, enabling stock success monitoring.
- Utilised POS software to reconcile daily receipts with register totals, locating discrepancies with 100% accuracy.
Merchandiser Supervisor
Bindawood group of companies
Jeddah, Saudi Arabia
08.2014 - 08.2016
- Communicated with vendors to answer questions, order samples and resolve issues.
- Increased sales potential, liaising with marketing and social media teams to integrate displays into current campaigns.
- Developed creative and innovative visual merchandising solutions to support sales growth.
- Worked with marketing and procurement teams to formalise range and sourcing strategy.
- Facilitated inventory flow management to reduce backstock.
- Reviewed product performance on periodic basis to refine marketing and merchandising strategies.
- Maximised impact of displays by researching and incorporating latest lifestyle, demographics and design trends.
- Monitored seasonal displays, reviewing data generated through direct customer feedback and mystery shopping reports.
Education
Bachelor of Commerce - Accounting
Punjab University,
Lahore, Pakistan. /2010 - /2012
Skills
- Moving and handling
- Leadership skills
- Microsoft Excel
- Invoicing
- Operational support
- Logistical planning
Languages
Arabic
Fluent
English
Fluent
Timeline
Drivers Team Leader
Imile Saudi Logistics Services
02.2024 - Current
Logistics officer
Imile Saudi Logistics Services
12.2022 - 01.2024
Cashier
Imile Saudi Logistics Services.
12.2021 - 11.2022
Head Cashier
Bindawood Group of companies
08.2016 - 09.2020
Merchandiser Supervisor
Bindawood group of companies
08.2014 - 08.2016
Bachelor of Commerce - Accounting
Punjab University,
/2010 - /2012
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