Ali Yousef AlSanea
Riyadh,Saudi Arabia
Summary
Results-driven professional with expertise in financial and banking advisory, sales strategy development, and customer relationship management. Demonstrates exceptional skills in client needs analysis, negotiation, and deal closing, complemented by proficiency in banking and digital platforms as well as the Microsoft Office Suite. Adept at leading teams, motivating staff, and executing sales plans while maintaining high-level customer service standards. Skilled in performance monitoring, reporting, and building long-term relationships to drive business growth. As an Acting Manager, proven ability to supervise daily operations, optimize resources, reduce costs, and implement strategic initiatives that enhance productivity and organisational success. Committed to delivering effective communication and working under pressure to achieve organisational objectives.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work history
Acting Manager
Riyadh Bank
02.2025 - Current
- Supervise daily branch operations and ensure compliance with banking policies and procedures.
- Monitor staff performance, provide guidance, and support team development.
- Prepare management reports and performance metrics for senior leadership. Ensure high-quality customer service and resolve escalated client issues promptly.
- Manage resources effectively to achieve operational and sales targets. Developed protocols for staff communication, enhancing productivity across teams.
- Delegated tasks efficiently, ensuring equitable workload distribution among team members.
- Collaborated with senior management to establish strategic growth plans.
Sales consultant
Riyadh Bank
02.2018 - Current
- Provided tailored financial consultations on banking services and investment products.
- Prepared and presented sales and performance reports to senior management and stakeholders.
- Built strong relationships with new and existing clients from diverse backgrounds, driving repeat business.
- Conducted engaging product demonstrations to attract potential customers.
- Utilized management software and data analysis to forecast product demand.
- Expanded client acquisition through strategic networking and lead generation.
- Increased sales revenue through effective upselling techniques.
- Delivered efficient after-sales services to ensure customer retention.
- Streamlined internal communication processes, boosting team productivity.
- Negotiated and closed profitable deals and contracts, ensuring mutually beneficial agreements.
- Listened to client concerns and objections, providing tailored solutions.
- Delivered persuasive sales pitches that attracted new clients and converted leads into long-term customers.
- Maintained high standards of service while handling client inquiries and resolving issues promptly.
Team Leader
Disabled Children’s Association
Jan 2018 – Jan 2019
01.2018 - 01.2019
- Delivered comprehensive onboarding training, significantly reducing learning curve for new hires.
- Conducted regular performance reviews to pinpoint improvement areas for team members.
- Fostered high-performing environment, enhancing productivity and quality.
- Monitored daily operations, achieving substantial reductions in operational costs.
- Led and coordinated volunteer team activities to support association programs.
- Organized awareness campaigns and fundraising events to attract sponsors and donors.
- Supervised media and marketing campaigns for community initiatives.
- Ensured smooth coordination between teams and volunteers.
- Supported the association’s social and humanitarian objectives
Team Leader
Asasi Group
01.2013 - 01.2017
- Motivated and managed a sales team to achieve defined targets.
- Executed business plans that expanded customer base effectively.
- Conducted regular performance review meetings, providing essential coaching.
- Trained team members on advanced sales techniques and customer service.
Education
Diploma - Marketing
Technical College
Riyadh 02.2017 - 12.2019
Skills
- Financial & Banking Advisory
- Sales Strategy Development
- Customer Relationship Management (CRM)
- Client Needs Analysis
- Negotiation & Deal Closing
- Banking & Digital Platforms
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Team Leadership & Staff Motivation
- Sales Planning & Execution
- Time Management & Prioritization
- Performance Monitoring & Reporting
- High-Level Customer Service
- Persuasion & Presentation Skills
- Effective Communication
- Working Under Pressure
- Long-Term Relationship Building
Languages
Arabic
Fluent
English
Upper intermediate
References
References available upon request.
Key Achievements
- 2024: Surpassed annual sales objectives by achieving 180% of the target.
- 2022: Exceeded annual sales targets and recognized as Top Regional Seller for the “Fursan Card” product.
- 2021: Successfully achieved annual sales targets.
- 2019: Awarded Top Credit Card Sales recognition.
Timeline
Acting Manager
Riyadh Bank
02.2025 - Current
Sales consultant
Riyadh Bank
02.2018 - Current
Team Leader
Disabled Children’s Association
01.2018 - 01.2019
Diploma - Marketing
Technical College
02.2017 - 12.2019
Team Leader
Asasi Group
01.2013 - 01.2017