Ali Zain Kaimkhani

As a Business Intelligence (BI) and Analytics lead, my primary contributions revolve around helping the company understand key market trends, optimize operations, and make informed decisions. My expertise include

1. Data Management and Integration:

- Collection, integration and maintenance of data from multiple sources, including projects databases, vendors, key competitors, logistics, sales, and customer success teams.

- Ensuring data quality and integrity, making it ideal for analysis.

2. Analytics and Reporting:

- Implementation of analytical tools and development of models to transform data into actionable insights.

- Creating reports and interactive dashboards for stakeholders that highlight key business metrics, performance indicators, and trends.

3. Market and Competitor Analysis:

- Analyzing market trends and customer preferences to identify opportunities for product innovation and growth.

- Conducting competitor analysis in terms of market share and annual growth to benchmark our performance against our key competitors.

4. Forecasting and Predictive Analytics:

- Using historical data and predictive models to forecast future trends in scope of work, product demand, pricing, profitability, as well as any possible supply chain disruptions.

- Anticipating both short-term and long-term changes in market and adjust strategies accordingly.

5. Decision Support:

- Providing analytical support for strategic decision-making by identifying key drivers of business performance.

- Working closely with senior management to translate data-driven insights into actionable business strategies.

6. Optimization and Process Improvement:

- Analyzing operational processes to identify areas for enhancing efficiency and cost reduction.

- Supporting the implementation of improved processes to streamline operations.

7. Collaboration and Communication:

- Cross-collaboration with vendors, sales, project coordinators, and logistics to implement a cohesive data strategy and alignment on business objectives.

- Effectively communicating analytical findings and recommendations to stakeholders through interactive presentations and detailed reports.

As a Project Planning and Estimation Engineer, I have delivered consistently on the following fronts

• Conducted comprehensive review of project specification, as well as technical and commercial constraints to design and deliver curated solutions.
• Worked in close coordination with customers to understand their pain points and ensured reliable service till successful project handing over.
• Hired and trained multiple engineers to fortify our internal design team. This enabled us to simultaneously execute and deliver multiple projects.
• Forged strong relations with vendors which led to significant improvements in technical and commercial support.

As an operations engineer, my goal was to highlight inefficiencies impacting our operations and implement process improvements to achieve deployment targets and meet service agreements

• Implemented comprehensive preventative maintenance programs, resulting in a significant reduction in service downtime.
• Strategically mapped routes for maintenance staff to ensure critical failures were addressed without SLA breaches.
• Initiated a monthly ticketing audit to identify and eliminate false tickets issued by the help desk.
• Increased the availability of critical spare parts by enhancing maintenance capability of the in-house technical team.
• Improved user training and documentation through periodic training sessions for bank employees on the use and troubleshooting of common systems and software, leading to further reduction in tickets aimed at simple problems.