Aljawhara Alruzaihy
Riyadh,01
Summary
A Saudi national, experienced professional with more than 15 years of hands-on expertise in Human Resources services, succeeded in growing and developing businesses through the application of best practices along with local success stories in HR supervision of a wide range of sectors and with well-known organizations, aiming to reach at the highest ranks that please my ambitions and fit our country and community. Eager to continue and develop HR services to meet the objectives of providing quality value-added services. References will be furnished upon request. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Hardworking Senior Talent Acquisition Officer practiced at planning, conducting and reviewing work.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Talent Acquisition Senior Officer
Miahona Company
03.2020 - Current
- • Develop and update job descriptions and job specifications.
• Source and attracting candidates using a variety of search methods and database.
• Screen candidates by reviewing resumes and job applications and performing phone screenings.
• Conducting interviews and filtering candidates for open positions
• Manage onboarding and new hire process.
• Manage the overall interview, selection, and closing process.
• Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations.
• Designing and implementing the overall recruiting strategy
• Promoting and enabling necessary changes to align operations with strategic plans.
• Resolving understaffing issues, disputes, employee terminations and disciplinary procedures.
• Collaborating with leadership to assess and improve policies across board.
• Managed full cycle of recruiting, hiring and onboarding new employees.
• Reviewing job descriptions & occupational classifications.
• Provide full support to the Business Development Department in all projects.
• Develop and implement recruitment strategies: Design and execute innovative talent acquisition strategies to attract and hire top-tier candidates that align with the organization's needs.
• Conduct candidate sourcing and screening: Utilize various sourcing channels, such as job boards, social media, and professional networks, to identify and evaluate potential candidates, ensuring they possess the required skills and qualifications for specific roles.
• Manage end-to-end recruitment process: Handle the entire recruitment lifecycle, including job posting, candidate assessment, interview coordination, offer negotiation, and onboarding, while ensuring a positive candidate experience throughout.
HR Senior Supervisor
MetLife AIG ANB Cooperative insurance company
05.2015 - 02.2020
- Assist in the administration of all personnel policies and procedures
- Provide advice to line managers on best practice in all aspects of employment, including company policies and legislation
- Provide an advisory service to all employees and employee representatives on company employment policies and procedures
- Maintain regular contact with managers to establish their recruitment needs and carry out all necessary procedures to meet those needs
- Monitor and record absence levels in each department and provide statistical data to managers in relation to these
- Monitor and apply personnel policies and procedures as directed by the personnel manager
- Annalists job requirements and prepare job descriptions and person specifications for recruitment, job evaluation and other purposes and coordinate all stages of the hiring process
- Assess employee engagement and retention, and actively work to identify, analyze, and improve any problematic areas.
- Identified areas of conflict among team members and immediately worked to resolve those issues using negotiation and active listening.
- Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
- Analyzed metrics to identify areas of opportunity, drive performance improvements and consistently exceed operational goals.
- Mandated policy, procedure and performance adherence for continued and increased operational efficiency and profitability.
- Identified underperforming areas and implemented effective process improvements.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Conducted routine inspections to check quality and compliance with established specifications.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Developed and implemented customer service policies to enhance satisfaction.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Administrative Officer
King Saud University
11.2011 - 04.2015
- Handle administrative requests and queries from senior managers
- Organizing and scheduling appointments with admin software
- Planning meetings and taking detailed minutes
- Record-keeping and documentation: Maintain accurate and organized records of maintenance and attic-related activities, such as equipment maintenance schedules, repairs, and inventory management
- Ensure that all documentation is up-to-date and easily accessible
- Coordination and scheduling: Coordinate maintenance and repair activities by arranging appointments, meetings, and inspections for the department
- Schedule and track routine maintenance tasks and ensure that they are completed in a timely manner
- Procurement and inventory management: Assist in procurement activities by preparing purchase orders, tracking inventory levels, and maintaining inventory lists for the department
- Monitor and reorder necessary supplies and materials to support maintenance and attic operations
- Communication and correspondence: Serve as a point of contact for internal and external stakeholders, handling inquiries, and providing necessary information
- Prepare and distribute internal communications, such as memos, reports, and meeting minutes, to ensure effective communication within the department
- Financial administration: Assist with financial tasks, such as budget monitoring, expense tracking, and invoicing
- Collaborate with the finance department to track costs and ensure adherence to budgetary guidelines
- Health and safety compliance: Support the maintenance and attic department in adhering to health and safety regulations by maintaining records, conducting safety inspections, and ensuring compliance with relevant policies and procedures.
HR Officer
Princess Nora University
01.2009 - 10.2011
- Assist in the administration of all HR policies and procedures
- Maintain regular contact with managers to establish their recruitment needs and carry out all necessary procedures to meet those needs
- Monitor and record absence levels in each department and provide statistical data to managers in relation to these
- Monitor and apply personnel policies and procedures as directed by the HR manager
- Analyses job requirements and prepare job descriptions and person specifications for recruitment, job evaluation and other purposes.
HR Secretary
Specialist Medical Centre
08.2008 - 12.2008
- Perform general secretarial duties for the Human Resources Office
- Answer questions from and act as liaison between the Human Resources Manager and employees, should the Human Resources Manager be unavailable.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database
- Organized new employee orientation schedules for new hires
- Created and completed personnel action forms for hires, terminations, title changes and terminations
- Applied mediation and collaboration to successfully resolve employee complaints and grievances
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration
- Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement
- Managed filing system, entered data and completed other clerical tasks
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
- Completed forms, reports, logs and records to quickly handle all documentation for human resources
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency
- Established administrative work procedures to track staff's daily tasks
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files
- Performed research to collect and record industry data
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders
Sales Assistant
Al Jazirah Bank
01.2008 - 12.2008
- Ensuring high levels of customer satisfaction through excellent sales service
- Customer Service: Provide exceptional customer service by assisting customers with their inquiries, providing product information, addressing concerns, and offering solutions to increase customer satisfaction
- Order Processing: Process sales orders accurately and efficiently, ensuring that all required information is recorded correctly
- Coordinate with the sales team and other departments to fulfill customer orders in a timely manner
- Sales Support: Support the sales team in generating leads, prospecting potential clients, and maintaining customer relationship management (CRM) systems
- Assist with sales presentations, proposals, and follow-ups as needed
- Sales Reporting and Analysis: Assist in generating sales reports, analyzing sales data, and identifying trends and opportunities
- Provide sales performance insights to the sales team and management to inform strategic decisions
- Administrative Tasks: Perform various administrative tasks, such as maintaining sales files and records, processing expense reports, preparing sales presentations, and organizing sales meetings or events.
Education
Bachelor of Science - Business Administration
Al Imam Mohammed Bin Saud University,
Riyadh06.2016
Associate of Science - Diploma in Electrical Engineering
King Saud University
Riyadh10.2011
Skills
- Team Bonding
- Business Acumen
- Budget Administration
- Report Writing
- Maintaining Office Records
- Financial Administration
- Microsoft Project
- Strategic Planning
- Employee Supervision
- Employee Engagement
- Training and Onboarding
- Business Analysis
- Talent acquisition plans
- Acquisition planning
Personality And Professional Traits
- Team building and Leadership
- Quality oriented
- Strategic planning
- Free thinker and change management
- Crisis management
- Department's supervision
- Building and developing organizations communication
Certification
- CIPD level 5 diploma
- PMP
- ICDL
- IFCE
- Developing as a Leader by University of Illinois
- Preparing to Manage Human Resources by University of Minnesota
- English Language British Council Intermediate level + STEP 85
- Culture of teleworker administratively
- Labor Education according to Saudi Labor Law
- Managing Project Risks
- The Fundamentals of Event Management
- Assistant Underwriting 1
- Assistant Underwriting 2
- Cyber Security (stc)
- Legal results of human resources management
- Fundamentals and Principles of Financial Accounting - Part 1 & 2
- Foundations of Business Intelligence by Google
- Leading Teams: Developing as a Leader by University of Illinois at Urbana-Champaign
- The Path to Insights: Date Models and Pipelines by Google
Languages
Arabic
Native language
English
Advanced
C1
Spanish
Intermediate
B1
French
Intermediate
B1
Chinese (Mandarin)
Beginner
A1
Timeline
Talent Acquisition Senior Officer
Miahona Company
03.2020 - Current
HR Senior Supervisor
MetLife AIG ANB Cooperative insurance company
05.2015 - 02.2020
Administrative Officer
King Saud University
11.2011 - 04.2015
HR Officer
Princess Nora University
01.2009 - 10.2011
HR Secretary
Specialist Medical Centre
08.2008 - 12.2008
Sales Assistant
Al Jazirah Bank
01.2008 - 12.2008
Bachelor of Science - Business Administration
Al Imam Mohammed Bin Saud University,
Associate of Science - Diploma in Electrical Engineering
King Saud University
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