Allyra Reid
Adelaide
Summary
Motivated and adaptable professional with extensive experience in administration, customer service, and team coordination. Skilled in compliance, scheduling, and stakeholder engagement, with a proven ability to deliver accurate, efficient, and high‑quality outcomes. Seeking opportunities across diverse industries where strong organisational skills, communication, and problem‑solving can contribute to business success.
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
10
10
years of professional experience
Work History
Operations Coordinator
Community Nursing SA
02.2025 - Current
- Coordinated supports and ensured billing accuracy within funding guidelines
- Led staff onboarding, scheduling, and compliance training
- Conducted audits of service agreements and workforce skill development
- Managed interviews and onboarding processes
Administration/Rostering Coordinator
Always Care Services
01.2022 - 02.2024
- Oversaw rostering and participant support services
- Ensured compliance with standards and accurate billing
- Delivered customer service and staff training
Administration/Rostering Coordinator
Amazing Care Services
09.2018 - 01.2022
- Managed rostering and participant support services
- Ensured compliance and accurate billing
- Provided customer service and workforce training
Customer Service
Coles
03.2017 - 09.2018
- Delivered front‑end customer service, cash handling, and stock management
- Resolved disputes and ensured customer satisfaction
Beauty Therapist
Face 2 Face Beauty
01.2016 - 03.2016
- Managed bookings, customer service, and beauty treatments
- Handled telephone enquiries, stock management, and sterilisation procedures
Customer Service
Gawler Flower Gallery
01.2016 - 03.2016
- Processed telephone orders, cash handling, and EFTPOS transactions
- Assisted with cleaning, stock handling, and customer enquiries
Education
Health Administration Cert III -
NDIS Worker Orientation Module -
DHS Disability Clearance -
National Police Clearance -
Responsible Service of Alcohol (RSA) -
Nail Technician Cert III -
Beauty Cert III -
Skills
- Administration & Coordination
- Customer Service
- Compliance & Training
- Technical & Practical
- Communication
- Staff onboarding
- Service audits
- Scheduling software
- Customer service
- Workforce management
- Training development
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Team collaboration
- Conflict resolution
- Employee database management
- Scheduling management
- Process implementation
- Training management
- Administrative management
- Task delegation
- Compliance management
- Management
- Data analysis
- Operations management
- Staff supervision
- Human resources
- Scheduling coordination
References
- Kirsty Kiss, ACS Manager, 0406 318 144
- Samantha O’Neill, ACS Work Colleague, 0450 615 084
- Rachael Meissner, Executive Manager CNSA, 0428786433
- Rachael Sowa, Director CNSA, 0420455223
Qualifications And Certificates
- Health Administration Cert III, 07/01/19
- NDIS Worker Orientation Module, 09/01/20
- DHS Disability Clearance, 09/01/20
- National Police Clearance, 01/01/21
- Responsible Service of Alcohol (RSA), 04/01/19
- Nail Technician Cert III, 01/01/17
- Beauty Cert III, 01/01/16
Timeline
Operations Coordinator
Community Nursing SA
02.2025 - Current
Administration/Rostering Coordinator
Always Care Services
01.2022 - 02.2024
Administration/Rostering Coordinator
Amazing Care Services
09.2018 - 01.2022
Customer Service
Coles
03.2017 - 09.2018
Beauty Therapist
Face 2 Face Beauty
01.2016 - 03.2016
Customer Service
Gawler Flower Gallery
01.2016 - 03.2016