ALMAHA EISSA
Riyadh
Summary
Results-driven professional with 10 years of experience in campaign management and client relationship management. Demonstrated ability to lead projects under tight deadlines and budgets while ensuring quality assurance. Skilled in resource management and strategic planning, effectively managing stakeholders to foster a productive team environment.
Overview
12
12
years of professional experience
2022
2022
years of post-secondary education
Work history
Project & Traffic Manager
LPTC
Riyadh
2024.08 - Current
- Developed comprehensive project plans for successful execution and delivery.
- Implemented quality control measures, ensured adherence to standards.
- Guided the development of project objectives, established clear performance expectations.
- Delivered high-quality results whilst adhering to strict deadlines and budget constraints.
- Ensured effective resource allocation with meticulous project scheduling.
- Strengthened stakeholder relationships through regular updates and clear communication.
- Promoted team collaboration for more innovative solutions in projects.
- Steered teams through complex project phases to successful completion.
Project Manager
HERITAGE COMMISSION
Riyadh
2023.08 - 2024.08
- Successfully managed projects under tight deadlines and limited resources.
- Coordinated team members to ensure timely completion within budget.
- Collaborated with cross-functional teams across multiple departments to achieve objectives.
- Developed project plans, tracked progress, and reported outcomes to stakeholders.
- Monitored project performance metrics to uphold quality standards.
- Led meetings to discuss milestones, brainstorm solutions, and assign tasks effectively.
- Identified potential risks and formulated strategies for mitigation.
- Documented lessons learned from each project to enhance future efforts.
Senior Project Coordinator
MOHTWIZE
Riyadh
2021.11 - 2023.08
- Assisted in delivering client presentations to convey key strategies.
- Conducted research to enhance clients' advertisement ROIs.
- Monitored project progress, timelines, and expenses to ensure alignment with targets.
- Submitted regular status reports to update stakeholders on project developments.
- Managed multiple accounts, fostering positive relationships with all customers.
- Drove client retention, renewals, upsells, and satisfaction through effective advertisement strategies.
- Collaborated with internal teams to align customer goals with performance metrics.
- Crafted workflows, project plans, and timelines to optimise delivery efficiency.
Digital Marketing Manager
JAMMIN
Riyadh
2021.03 - 2022.05
- Developed comprehensive marketing plans and programmes, enhancing brand visibility.
- Managed social media accounts to engage target audiences effectively.
- Coordinated marketing events, including webinars and conferences, to promote products and services.
- Delivered exceptional customer service that improved client satisfaction.
Marketing Specialist
BOOKCCINO BOOKSTORE
Riyadh
2014.01 - 2021.11
- Developed marketing plans and programmes, including content creation.
- Supervised Children department to ensure effective operations.
- Conducted market and customer research to identify trends and opportunities.
- Managed social media accounts to enhance brand visibility.
- Provided exceptional customer service, resulting in improved satisfaction levels.
- Collaborated with sales department to drive revenue growth.
- Performed data entry tasks to maintain accurate records.
Marketing Intern
GARAGENA
Riyadh
2021.01 - 2021.04
- Developed engaging advertising content to boost brand visibility.
Managed social media accounts to enhance audience engagement and reach.
Public Relation Supervisor
SEHATY
Riyadh
2016.01 - 2018.12
- Drafted letters to facilitate effective communication with hospital managers.
- Delivered exceptional customer service, enhancing client satisfaction.
- Managed data entry tasks to ensure accurate record-keeping.
- Executed social media marketing strategies to increase brand awareness.
- Oversaw marketers' activities, ensuring adherence to best practices.
- Developed innovative solutions to address and resolve customer complaints.
Education
Graduated - Marketing
King Saud University
Skills
- Digital advertising platforms
- Team collaboration
- Content marketing strategy
- Leadership in teams
- Social media management
- Customer relationship management
- Project management
- User experience design
- KPI analysis
- Account management
- Social media marketing
- Client relations
- Recruitment and hiring
- Content writing and reporting
- Communication skills
- Calendar organization
Custom
- Nagham Al Eithan, Aramco, Head Of Public Relations, Client, (055) 503-7134, nalethan@gmail.com
- Khalid Alquneah, Mohtwize, CEO, Direct Manager, (054) 674-6724, khalidalquneah@gmail.com
- Saad Alhuzaym, Heritage Commission, Director Of Media Department, Client, (050) 646-1916, salhuzaym@moc.gov.sa
Timeline
Project & Traffic Manager
LPTC
2024.08 - Current
Project Manager
HERITAGE COMMISSION
2023.08 - 2024.08
Senior Project Coordinator
MOHTWIZE
2021.11 - 2023.08
Digital Marketing Manager
JAMMIN
2021.03 - 2022.05
Marketing Intern
GARAGENA
2021.01 - 2021.04
Public Relation Supervisor
SEHATY
2016.01 - 2018.12
Marketing Specialist
BOOKCCINO BOOKSTORE
2014.01 - 2021.11
Graduated - Marketing
King Saud University