Summary
Overview
Work history
Education
Skills
Custom
Timeline
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ALMAHA EISSA

Riyadh

Summary

Results-driven professional with 10 years of experience in campaign management and client relationship management. Demonstrated ability to lead projects under tight deadlines and budgets while ensuring quality assurance. Skilled in resource management and strategic planning, effectively managing stakeholders to foster a productive team environment.

Overview

12
12
years of professional experience
2022
2022
years of post-secondary education

Work history

Project & Traffic Manager

LPTC
Riyadh
08.2024 - Current
  • Developed comprehensive project plans for successful execution and delivery.
  • Implemented quality control measures, ensured adherence to standards.
  • Guided the development of project objectives, established clear performance expectations.
  • Delivered high-quality results whilst adhering to strict deadlines and budget constraints.
  • Ensured effective resource allocation with meticulous project scheduling.
  • Strengthened stakeholder relationships through regular updates and clear communication.
  • Promoted team collaboration for more innovative solutions in projects.
  • Steered teams through complex project phases to successful completion.

Project Manager

HERITAGE COMMISSION
Riyadh
08.2023 - 08.2024
  • Successfully managed projects under tight deadlines and limited resources.
  • Coordinated team members to ensure timely completion within budget.
  • Collaborated with cross-functional teams across multiple departments to achieve objectives.
  • Developed project plans, tracked progress, and reported outcomes to stakeholders.
  • Monitored project performance metrics to uphold quality standards.
  • Led meetings to discuss milestones, brainstorm solutions, and assign tasks effectively.
  • Identified potential risks and formulated strategies for mitigation.
  • Documented lessons learned from each project to enhance future efforts.

Senior Project Coordinator

MOHTWIZE
Riyadh
11.2021 - 08.2023
  • Assisted in delivering client presentations to convey key strategies.
  • Conducted research to enhance clients' advertisement ROIs.
  • Monitored project progress, timelines, and expenses to ensure alignment with targets.
  • Submitted regular status reports to update stakeholders on project developments.
  • Managed multiple accounts, fostering positive relationships with all customers.
  • Drove client retention, renewals, upsells, and satisfaction through effective advertisement strategies.
  • Collaborated with internal teams to align customer goals with performance metrics.
  • Crafted workflows, project plans, and timelines to optimise delivery efficiency.

Digital Marketing Manager

JAMMIN
Riyadh
03.2021 - 05.2022
  • Developed comprehensive marketing plans and programmes, enhancing brand visibility.
  • Managed social media accounts to engage target audiences effectively.
  • Coordinated marketing events, including webinars and conferences, to promote products and services.
  • Delivered exceptional customer service that improved client satisfaction.

Marketing Specialist

BOOKCCINO BOOKSTORE
Riyadh
01.2014 - 11.2021
  • Developed marketing plans and programmes, including content creation.
  • Supervised Children department to ensure effective operations.
  • Conducted market and customer research to identify trends and opportunities.
  • Managed social media accounts to enhance brand visibility.
  • Provided exceptional customer service, resulting in improved satisfaction levels.
  • Collaborated with sales department to drive revenue growth.
  • Performed data entry tasks to maintain accurate records.

Marketing Intern

GARAGENA
Riyadh
01.2021 - 04.2021
  • Developed engaging advertising content to boost brand visibility.
    Managed social media accounts to enhance audience engagement and reach.

Public Relation Supervisor

SEHATY
Riyadh
01.2016 - 12.2018
  • Drafted letters to facilitate effective communication with hospital managers.
  • Delivered exceptional customer service, enhancing client satisfaction.
  • Managed data entry tasks to ensure accurate record-keeping.
  • Executed social media marketing strategies to increase brand awareness.
  • Oversaw marketers' activities, ensuring adherence to best practices.
  • Developed innovative solutions to address and resolve customer complaints.

Education

Graduated - Marketing

King Saud University

Skills

  • Digital advertising platforms
  • Team collaboration
  • Content marketing strategy
  • Leadership in teams
  • Social media management
  • Customer relationship management
  • Project management
  • User experience design
  • KPI analysis
  • Account management
  • Social media marketing
  • Client relations
  • Recruitment and hiring
  • Content writing and reporting
  • Communication skills
  • Calendar organization

Custom

  • Nagham Al Eithan, Aramco, Head Of Public Relations, Client, (055) 503-7134, nalethan@gmail.com
  • Khalid Alquneah, Mohtwize, CEO, Direct Manager, (054) 674-6724, khalidalquneah@gmail.com
  • Saad Alhuzaym, Heritage Commission, Director Of Media Department, Client, (050) 646-1916, salhuzaym@moc.gov.sa

Timeline

Project & Traffic Manager

LPTC
08.2024 - Current

Project Manager

HERITAGE COMMISSION
08.2023 - 08.2024

Senior Project Coordinator

MOHTWIZE
11.2021 - 08.2023

Digital Marketing Manager

JAMMIN
03.2021 - 05.2022

Marketing Intern

GARAGENA
01.2021 - 04.2021

Public Relation Supervisor

SEHATY
01.2016 - 12.2018

Marketing Specialist

BOOKCCINO BOOKSTORE
01.2014 - 11.2021

Graduated - Marketing

King Saud University

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ALMAHA EISSA