Almotazbellah Mirah
Jeddah,Saudi Arabia
Summary
Talented Director with excellent Airport Management, Corporate Communications, and facility oversight skills coupled with more than 22 years of experience. Highly effective and comfortable working with people at all organizational levels.
Overview
20
20
years of professional experience
Work history
Director, Corporate communications & Media
PPMDC
Jeddah, Saudi Arabia
09.2022 - Current
- Strategized long-term business needs, driving customer feedback to deliver ongoing process improvements.
- Built and maintained positive relationships with employees, enhancing staff retention figures.
- Developed strategic partnerships to expand client base.
- Created clear company mission and vision statements, improving staff focus and motivation.
- Established professional relationships with business partners and shareholders to promote trust, rapport and reliability.
- Oversaw performance of executives and provided guidance for improvement.
- Supported marketing strategy and advertising initiatives that built brand awareness and reputation.
- Formulated business plans to increase growth and minimise cost for company.
- Managed business operations, financial performance and investments of company.
- Designed business strategies to obtain short and long-term goals for company.
- Evaluated challenging developments and provided solutions for company.
Director, Airport Operation and Maintenance
ICAD
Jeddah, Saudi Arabia
07.2019 - 05.2022
- Oversaw budget governance to achieve cost reduction targets.
- Created robust pipeline of business opportunities to complement existing activities.
- Oversaw monthly P&L for fully accountable and recoverable costs.
- Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.
- Implemented strategic mission, core values and business objectives across company-wide operations.
- Analysed operational data to locate inefficiencies and devise targeted improvement plans.
- Assessed, identified and mitigated risk through strategic planning.
- Led site operations team to deliver on KPI targets with consistency.
- Built productive working relationships to inspire and guide personnel at multiple business levels.
- Motivated team members by providing mentoring and development opportunities.
- Offered technical support and advice to colleagues using extensive knowledge of Airport Operations.
- Devised strategic objectives to guide business decision-making and achieve long-term goals.
- Planned daily operations to maximize productivity, monitoring KPIs to promote consistent progress towards targets.
Airport Systems and Communications Manager
PPMDC
Jeddah, Saudi Arabia
02.2015 - 07.2019
- Provided comprehensive ICT services, aiding technical provisions in line with wider change management programmes.
- Monitored and trained staff on Airport operations systems, quickly reporting data breaches and issues for resolution.
- Reviewed and improved ICT infrastructure to address system quality issues.
- Developed and maintained the company-wide ICT infrastructure and client management.
- Handled, transferred and processed data within legal and company guidelines.
- Handled staff training and development, maintaining flawless service levels and ICT support.
- Assisted development and delivery of ICT infrastructure strategy and technology road maps.
CCO & Airport Systems Administrator
PPMDC
Jeddah, Saudi Arabia
04.2013 - 02.2015
- Evaluated latest innovations and adopted cost-effective, useful solutions.
- Completed reports detailing performance, costs and downtime issues.
- Followed established SLAs, maintaining high IT quality-of-service levels.
- Implemented software and hardware upgrades to boost system speed.
- Observed infrastructure health using monitoring tools to address emerging issues.
- Tested installations and updates on test servers before deployment to live environments.
- Reduced issue-resolution timeframes, minimising operational downtime and aiding company performance.
- Fulfilled security and vulnerability disclosure laws on data theft and breaches.
- Stored application and system logs for troubleshooting and audit purposes.
Project Manager – (MOS) MATAR Operating System
PPMDC
Jeddah, Saudi Arabia
01.2012 - 04.2013
- Design the system with the needs & requirements of the operation department to control the delay schedule and passenger processing.
- Monitored project spending and compiled budgets to develop business use cases.
- Assured project documentation followed internal quality standards.
- Led technical delivery teams with an in-depth understanding of processes and techniques to deliver high-quality solutions.
- Streamlined multiple plans and dependencies across multiple teams into single overarching perspectives and strategies.
- Managed workforce planning, compiling information for informed decision-making.
- Delivered on projects' key objectives with agreed budgets, timelines, and standards.
Airport Terminal and Plaza Supervisor
PPMDC
Jeddah, Saudi Arabia
04.2011 - 01.2012
- Maintained, reviewed, and amended compliance manuals and airport operational documentation daily to optimize smooth operations.
- Prepared plans to ensure terminal security operations were effectively timed to accommodate aircraft traffic, passenger numbers, and international operations.
- Thoroughly monitored operations across the airport network, identifying threats to schedules, performance, or safety through terminals and plazas.
- Restaffed flights due to illness and disruption required additional charter flights, minimizing schedule disruptions.
- Kept flights running to schedule for smooth and reliable operations.
- Communicated key events and happenings to other staff members during shift changeovers.
- Managed aviation planning and efficient use of flight resources.
Airport Resource Allocation Coordinator
PPMDC
Jeddah, Saudi Arabia
07.2007 - 04.2011
- Ordered orderly movement of aircraft into adjoining areas to prevent delays and collisions.
- Identified and resolved problems using air traffic control principles and practices.
- Controlled aircraft moving in designated airspace sectors.
- Directed aircraft's movements approaching and leaving the airport and on the ground.
- Used technical communication skills to translate complicated concepts in real-time.
- Guaranteed operational compliance with ICAO, IATA, KAIA and government regulations.
- Compiled flight information to expedite aircraft movements and minimise delays.
- Kept flights running to schedule for smooth and reliable operations.
- Managed aviation planning and efficient use of flight resources.
Airport Airfield Supervisor
General Authority of Civil Aviation (GACA)
Jeddah, Saudi Arabia
10.2005 - 07.2007
- Inspects all runways, taxiways, ramps, and the associated areas.
- Conducts Terminal Ramp Safety Inspections, FOD Inspections, and other inspections.
- Manage the Airfield team to run the apron activity according to the GACA regulations.
Airport Transportation Supervisor
Saudi AMJAAD Holding Company
Jeddah, Saudi Arabia
08.2003 - 09.2005
- Coordinated subordinate staff and developed effective transport routes and schedules to facilitate the transportation of aircraft passengers daily.
- Attained compliance with DOT regulations by maintaining driver qualifications files. Permits and equipment files.
- Ensured a safe working environment that maximised employee involvement, morale and engagement.
- Closely monitored operations and performed regular safety audits to ensure staff adhered to administrative policies and compliance regulations.
- Monitored safe operations by conducting field safety audits.
- Planned and established transportation routes, work schedules and assignments.
- Allocated equipment to meet transportation and operations financial goals.
- Ensured that drivers completed required safety training and attended quarterly driver safety meetings.
Education
High School -
Dhu Al-Nurain High School
Jeddah, Saudi Arabiaprograme - Leadership
University Of Oxford Developed by SAID Business Sc
USALeadership Principle - Leadership
Harvard Business School Online
UKProject Management Professional – (PMP) - Projects Management
PMI
USALean Six Sigma Black Belt - (ICBB) - Quality
Annexes Europe Organization
Europe ISO 9001:2015 Lead Auditor - Quality
IRCA Organization, Chartered Quality Institute
UKQuality and Excellence Consultant - Quality and Excellence
American Institute of Professional Studies (AIPS)
USACertified Key Performance Indicator (KPI) and BSC - KPI's
American Institute of Professional Studies (AIPS)
USAOccupational Health And Safety Consultant - Health & Safety
IAOSHE
Aviation Global Reporting Format. - Airport Management
Airport Council International (ACI)
ACIAviation Excellence While Physical Distance - Airport Management
Airport Council International (ACI)
ACIManaging Operations During Construction - Airport Management
Airport Council International (ACI)
ACIResponding Efficiently to Risk. - Risk Management
PMI
PMISkills
- Business development
- Project budgeting
- Operations management
- High-value project management
- Employee management
- Strategies and goals
- Airport Operations Management
- Brand building
- Integrative negotiation
- Time management
- Communication skills
- Team building
- Problem-solving
Languages
Arabic
Native
English
Fluent
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Director, Corporate communications & Media
PPMDC
09.2022 - Current
Director, Airport Operation and Maintenance
ICAD
07.2019 - 05.2022
Airport Systems and Communications Manager
PPMDC
02.2015 - 07.2019
CCO & Airport Systems Administrator
PPMDC
04.2013 - 02.2015
Project Manager – (MOS) MATAR Operating System
PPMDC
01.2012 - 04.2013
Airport Terminal and Plaza Supervisor
PPMDC
04.2011 - 01.2012
Airport Resource Allocation Coordinator
PPMDC
07.2007 - 04.2011
Airport Airfield Supervisor
General Authority of Civil Aviation (GACA)
10.2005 - 07.2007
Airport Transportation Supervisor
Saudi AMJAAD Holding Company
08.2003 - 09.2005
High School -
Dhu Al-Nurain High School
programe - Leadership
University Of Oxford Developed by SAID Business Sc
Leadership Principle - Leadership
Harvard Business School Online
Project Management Professional – (PMP) - Projects Management
PMI
Lean Six Sigma Black Belt - (ICBB) - Quality
Annexes Europe Organization
ISO 9001:2015 Lead Auditor - Quality
IRCA Organization, Chartered Quality Institute
Quality and Excellence Consultant - Quality and Excellence
American Institute of Professional Studies (AIPS)
Certified Key Performance Indicator (KPI) and BSC - KPI's
American Institute of Professional Studies (AIPS)
Occupational Health And Safety Consultant - Health & Safety
IAOSHE
Aviation Global Reporting Format. - Airport Management
Airport Council International (ACI)
Aviation Excellence While Physical Distance - Airport Management
Airport Council International (ACI)
Managing Operations During Construction - Airport Management
Airport Council International (ACI)
Responding Efficiently to Risk. - Risk Management
PMI
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