Alwaleed Aldawsari
Riyadh,Saudi Arabia
Summary
Dynamic professional with a strong foundation in self-learning and communication skills, adept at organizational planning and decision making. Proven ability to manage customer satisfaction effectively, ensuring high levels of client engagement and retention. Committed to leveraging these competencies to drive success in future roles, with a focus on continuous improvement and strategic growth.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Digital Radiography Field Service Engineer
Philips Healthcare
Saudi Arabia
2023.08 - 2026.01
- Collaborated closely with sales teams for successful product demonstrations and installations.
- Achieved 100% urgent work orders closure within 24hrs for 2025 year.
- Fostered strong relationships with clients, enhanced business reputation and loyalty.
- Handled specific modality of multi systems as only certified Engineer for more than 12 months.
- Coordinated with cross-functional teams for seamless project execution.
- Installed new machinery for increased production efficiency "3 systems in 2025".
Clinical Engineer
King Faisal Specialist Hospital & Research Center
Saudi Arabia, Riyadh
2018.04 - 2023.06
- Advised on procurement of medical devices, ensuring optimal value for money spent.
- Developed training programs, enhancing staff's\trainees technical knowledge and skills.
- Recommended improvements to optimize precise manufacturing processes.
- Managed inventories effectively, avoiding shortages or surplus stocks of essential parts and tools.
- Completed all pending work orders due to Covid crisis within 2 months after pandemic time.
Education
Master degree - Business Administration
Al-Yamamah University
Riyadh 2028.01 -
Bachelor’s degree - Biomedical Technology
King Saud University (KSU), College of Applied Medical Sciences
Riyadh 2012.08 - 2018.01
Skills
- Self-learning
- Communication skills
- Customer satisfaction management
- Flexible working hours
- Employee training
- Precision handling
Accomplishments
- Achievement of yearly sales target for service team 3 months prior end of the year. 2025
- Appreciation Letter from Radiology Department director in KFSHRC for commitment and quality of user support. 2023
- Appreciation letter from Clinical Engineering department head for zero pending work orders. 2022
Certification
- PMI-Professional in Business Analysis (PMI-PBA). Jun 24
- DXR / Fluoroscopy System Factory-Level Training. Feb 24
Interest
Business Analysis, Startup & Commissioning of new projects, Business Development, Costumer Experience.
Timeline
Master degree - Business Administration
Al-Yamamah University
2028.01 -
Digital Radiography Field Service Engineer
Philips Healthcare
2023.08 - 2026.01
Clinical Engineer
King Faisal Specialist Hospital & Research Center
2018.04 - 2023.06
Bachelor’s degree - Biomedical Technology
King Saud University (KSU), College of Applied Medical Sciences
2012.08 - 2018.01