Alwaleed Alrawaf
Riyadh
Summary
Highly skilled in social media engagement, problem-solving, and creative communication, with a proven ability to thrive under pressure and adapt to challenging situations. Demonstrates exceptional written communication and public speaking expertise, complemented by empathy and resilience in interpersonal interactions. Adept at delivering results through innovative solutions and efficient task execution, including typing proficiency at 50 words per minute. Committed to leveraging these strengths to drive impactful contributions within dynamic professional environments.
Overview
2
2
years of professional experience
Work History
Customer service representative
Majorel Company
Riyadh
11.2022 - Current
- Informing employees regarding project goals and expected deliverables.
- Performed administrative duties contributing towards smooth store operations.
- Maintained up-to-date knowledge, resulting in effective product promotion.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Consistently achieved service rating targets, managing customer enquiries with personalised care and attention.
Education
High School Diploma - sociology
Safuan Bin Umay Highshool
Riyadh, Riyadh Region04-2022
Skills
- Social media engagement competency
- Resilience to stressful situations
- Empathy understanding
- Strong written communication
- Problem-solving
- Public speaking
- Creative problem solving
- 50 wpm
- Customer service
- Data entry
- Team collaboration
Languages
English, Fluent, 6.0
Timeline
Customer service representative
Majorel Company
11.2022 - Current
High School Diploma - sociology
Safuan Bin Umay Highshool
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