ALWALEED ALSULTAN
Summary
Communicating with clients to understand their needs and explain
product value.
Building relationships with clients based on trust and respect.
Collaborating with internal departments to facilitate client need
fulfillment.
Collecting and analyzing data to learn more about consumer behavior.
Keeping accurate records pertaining to inventory and account notes.
Maintaining updated knowledge of company products and services.
Preparing analytical reports about the progress of customer relationships
and presenting them to the management in a weekly base
Overview
7
7
years of professional experience
Work History
Store manager
Raha Mattresses
01.2018 - 06.2019
- Responsible for monthly target and customer satisfaction
- Managed inventory control, cash control, and store opening and closing procedures.
- Reported issues to higher management with great detail.
Cashier
Jarir
08.2023 - 10.2024
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
Account Manager
Quara Finance
11.2024 - Current
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
Education
Bachelor - Management Information System
University of Hail
01.2019
Skills
- Sales analysis
- Customer satisfaction
- Microsoft office
- Analytical Thinking
- Customer relations
Personal Information
Date of Birth: 04/04/1996
Languages
Arabic
English
Timeline
Account Manager
Quara Finance
11.2024 - Current
Cashier
Jarir
08.2023 - 10.2024
Store manager
Raha Mattresses
01.2018 - 06.2019
Bachelor - Management Information System
University of Hail
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