Accomplished professional with extensive expertise in sales growth strategies, risk management proficiency, and budget control aptitude. Demonstrates exceptional skills in crisis management, delegation mastery, and performance metrics tracking. Proficient in P and L management, decision-making competency, and strategic mergers and acquisitions. Adept at marketing, office management, and customer service. Career goal includes leveraging comprehensive skill set to drive organizational success and growth.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Olive Garden Director of Operation - KSA
Asla Company
Riyadh, KSA
08.2022 - 04.2025
Company Overview: (Boudle Group)
Report directs to CEO of the Group
Handling all procedure of opening
Making all the orders local & overseas
Hiring all the management team for the restaurant and all the department assistant
Interviewing all the staff local and overseas
Communicated with Olive Garden International (Darden Group)
Responsible for each restaurant and catering operations, staff development, marketing and visual appearance for the same
Responsible to meet or exceed budgeted sales and P&L performance by ensuring cost effectiveness
Keeps abreast of competitor activities
Tracks and keeps updated for the development
Responsible for the midyear appraisal for all Restaurant Managers
Conducts interviews and application procedures for hiring restaurant managers
Arranges monthly reports to the Branch General Manager and each International Franchiser
Establish any current and long-range objectives and setting of the adequate product sales and marketing plans for future developments
Stays abreast of current trends in the industry and anticipates future trends likely to have an impact on the organization
(Boudle Group)
Chuck E Cheese Operation Manager - KSA
Unique Hospitality Company
Riyadh, KSA
07.2019 - 07.2022
Company Overview: (Safari Group)
Reports directly to the Company General Manager
Direct contact for International Franchiser Chuck E Chesse USA
Accountable for overall operations in the Kingdom and manages all Game & food sales and costs for all the Units
Responsible for each restaurant and catering operations, staff development, marketing and visual appearance for the same
Responsible to meet or exceed budgeted sales and P&L performance by ensuring cost effectiveness
Keeps abreast of competitor activities
Tracks and keeps updated for the development
Responsible for the midyear appraisal for all Restaurant Managers
Conducts interviews and application procedures for hiring restaurant managers
Arranges monthly reports to the Branch General Manager and each International Franchiser
Establish any current and long-range objectives and setting of the adequate product sales and marketing plans for future developments
Stays abreast of current trends in the industry and anticipates future trends likely to have an impact on the organization
(Safari Group)
UAE TGI FRiDAY'S Operation Manager
Kuwait Food Company
UAE, UAE
01.2016 - 06.2019
Company Overview: (AMERICANA) - UAE
Reports directly to the Casual Dining Manager and UAE General Manager
Direct contact for International Franchiser such as Carlson USA for TGI Friday
Working with all the International Franchiser for target business developments and new openings
Accountable for overall operations and manages all food costs for all the chains
Responsible for each restaurant and catering operations, staff development, marketing and visual appearance for the same
Responsible to meet or exceed budgeted sales and P&L performance by ensuring cost effectiveness
Keeps abreast of competitor activities
Tracks and keeps updated for the development of each casual dining
Responsible for the midyear appraisal for all Restaurant Managers
Conducts interviews and application procedures for hiring restaurant managers
Arranges monthly reports to the Branch General Manager and each International Franchiser
Establish any current and long-range objectives and setting of the adequate product sales and marketing plans for future developments
Stays abreast of current trends in the industry and anticipates future trends likely to have an impact on the organization
(AMERICANA) - UAE
Area Manager - TGI Friday
Kuwait Food Company
Abu Dhabi, UAE
01.2010 - 12.2015
Company Overview: (AMERICANA) - UAE
Reports directly to Casual Dining Director Of Operation
Adopted sustainable practices within the organization enhancing corporate social responsibility image.
Ensured compliance with all regulatory standards to maintain brand reputation.
Handled crisis situations promptly and efficiently, minimising potential risk or damage.
Oversaw successful product launches contributing to increased market share.
Conducted regular performance reviews, leading to increased staff satisfaction.
Managed budgets effectively, maintaining financial health of designated area stores.
Restaurant Manager - TGI Friday
Kuwait Food Company
Dubai, UAE
07.2004 - 12.2009
Company Overview: (AMERICANA) - UAE
Reports directly to the Area Manager
Restaurant Manager - TGI Friday
Kuwait Food Company
Cairo, Egypt
01.2003 - 06.2004
Company Overview: (AMERICANA) - Egypt
Reports directly to the Area Manager
Floor Manager - TGI Friday
Kuwait Food Company
Cairo, Egypt
01.2000 - 12.2003
Company Overview: (AMERICANA) - Egypt
Shift Supervisor - TGI Friday
Kuwait Food Company
Ciaro, Egypt
01.1999 - 12.1999
Company Overview: (AMERICANA) - Egypt
Waiter/Coach - TGI Friday
Kuwait Food Company
Cairo, Egypt
02.1997 - 12.1998
Company Overview: (AMERICANA) - Egypt
Education
Bachelor's Degree - Hotel and Restaurant Management
Helwan University
Skills
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Sales growth strategies
Risk management proficiency
Budget control aptitude
Crisis management expertise
Delegation mastery
Performance metrics tracking
P and L management
Decision-Making competency
Strategic mergers and acquisitions
Marketing
Office Management
Customer Service
Certification
Coach Seminar 1999
NSO - any store opening 1999
Dining Room Leadership 2005
Restaurant Manager Seminar 2007
Food Safety Seminar 2009
Area Manager Workshop 2010
HASSP Certified Seminar 2011
Fridays Leadership Workshop 2013
Time Management Seminar 2014
Fridays People Bootcamp 2014
Operation Manager Workshop 2016
Project Management Professional (PMP) 2024
AI Professional Certificate 2025
Languages
Arabic
Native
English
Native
Personal Information
Age: 45
Height: 5'3"
Citizenship: Egyptian
Date of birth: 10/15/74
Gender: Male
Marital status: Married
Religion: Muslim
Timeline
Olive Garden Director of Operation - KSA
Asla Company
08.2022 - 04.2025
Chuck E Cheese Operation Manager - KSA
Unique Hospitality Company
07.2019 - 07.2022
UAE TGI FRiDAY'S Operation Manager
Kuwait Food Company
01.2016 - 06.2019
Area Manager - TGI Friday
Kuwait Food Company
01.2010 - 12.2015
Restaurant Manager - TGI Friday
Kuwait Food Company
07.2004 - 12.2009
Restaurant Manager - TGI Friday
Kuwait Food Company
01.2003 - 06.2004
Floor Manager - TGI Friday
Kuwait Food Company
01.2000 - 12.2003
Shift Supervisor - TGI Friday
Kuwait Food Company
01.1999 - 12.1999
Waiter/Coach - TGI Friday
Kuwait Food Company
02.1997 - 12.1998
Bachelor's Degree - Hotel and Restaurant Management
Helwan University
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