Aly Ibrahim
Business Mangement
Riyadh
Summary
Dedicated and highly motivated Business Administration graduate with a strong academic background and a passion for continuous learning. I am seeking an opportunity to apply my skills and knowledge in a dynamic organization where I can contribute to its growth and success while developing my professional expertise. Open to roles in marketingand management with a keen interest in innovation and sustainable business practices.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
5
5
Certificates
2
2
Languages
Work History
Organization Development Specialist
CPV ARABIA
Riyadh
12.2022 - Current
- Identified training needs and developed content while evaluating existing programs.
- Obtained, organized, and developed training procedure manuals, guides, and course materials.
- Developed individualized and group programming and safety plans in support of academic achievement.
- Assessed training needs through surveys, interviews with employees, focus groups, and consultation with managers.
- Offered specific training programs to help workers maintain or improve job skills.
- Presented information using a variety of instructional techniques or formats, such as role-playing, simulations, team exercises, videos, and lectures.
- Created brochures, invitations, cards, and other event and marketing materials.
After Sales Specialist
Vivo Telecom company
Riyadh
04.2022 - 11.2022
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Followed up with customers after sales were completed to assess satisfaction and resolve technical or service concerns.
- Demonstrated product features, answered questions, and persuasively overcame objections.
- Motivated and trained team members to meet and exceed sales goals through positive reinforcement.
Shop Manger
Havocks Stores
alexandria
02.2018 - 03.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Trained team members in successful strategies to meet operational and sales targets.
Sales Staff
MAX Stores Company
Alexandria
08.2016 - 10.2018
- Prepared and presented sales reports and customer profiles to upper management.
- Developed working knowledge of CRM to effectively track sales leads and activities.
- Documented customer complaints and completed corrective action requests.
Sales Staff
Mobile shop company
Alexandria
06.2015 - 07.2016
- Documented customer complaints and completed corrective action requests.
- Assisted customers with sales needs such as inventory and shipping questions.
- Collaborated with vendor development and support staff to resolve various issues impacting sales activities.
- Received and organized vendors samples for use by sales team.
Education
Bachelor of Business Administration - Business Administration
Alexandria University
Alexandria,Egypt 06.2016 - 06.2021
Skills
Business planning
Sales and marketing
Verbal and written communication
Improvement initiatives
Staff Management
Dependable and Responsible
Critical Thinking
Teambuilding
MS Office
Strategic analysis
Team collaboration
Lead prospecting
Certification
Iso9001 Lead Auditor
Timeline
Iso9001 Lead Auditor
05-2023
Google digital marketing course
05-2023
Organization Development Specialist
CPV ARABIA
12.2022 - Current
After Sales Specialist
Vivo Telecom company
04.2022 - 11.2022
HR training course
07-2021
Sales Training course
07-2021
Financial management training course
07-2021
Shop Manger
Havocks Stores
02.2018 - 03.2022
Sales Staff
MAX Stores Company
08.2016 - 10.2018
Bachelor of Business Administration - Business Administration
Alexandria University
06.2016 - 06.2021
Sales Staff
Mobile shop company
06.2015 - 07.2016