Aly Ibrahim
Business Mangement
Riyadh
Summary
Dedicated and highly motivated Business Administration graduate with a strong academic background and a passion for continuous learning. I am seeking an opportunity to apply my skills and knowledge in a dynamic organization where I can contribute to its growth and success while developing my professional expertise. Open to roles in marketingand management with a keen interest in innovation and sustainable business practices.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
5
5
Certificates
2
2
Languages
Work History
Organization Development Specialist
CPV ARABIA
Riyadh
12.2022 - Current
- Identified training needs and developed content while evaluating existing programs.
- Obtained, organized, and developed training procedure manuals, guides, and course materials.
- Developed individualized and group programming and safety plans in support of academic achievement.
- Assessed training needs through surveys, interviews with employees, focus groups, and consultation with managers.
- Offered specific training programs to help workers maintain or improve job skills.
- Presented information using a variety of instructional techniques or formats, such as role-playing, simulations, team exercises, videos, and lectures.
- Created brochures, invitations, cards, and other event and marketing materials.
After Sales Specialist
Vivo Telecom company
Riyadh
04.2022 - 11.2022
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Followed up with customers after sales were completed to assess satisfaction and resolve technical or service concerns.
- Demonstrated product features, answered questions, and persuasively overcame objections.
- Motivated and trained team members to meet and exceed sales goals through positive reinforcement.
Shop Manger
Havocks Stores
alexandria
02.2018 - 03.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Trained team members in successful strategies to meet operational and sales targets.
Sales Staff
MAX Stores Company
Alexandria
08.2016 - 10.2018
- Prepared and presented sales reports and customer profiles to upper management.
- Developed working knowledge of CRM to effectively track sales leads and activities.
- Documented customer complaints and completed corrective action requests.
Sales Staff
Mobile shop company
Alexandria
06.2015 - 07.2016
- Documented customer complaints and completed corrective action requests.
- Assisted customers with sales needs such as inventory and shipping questions.
- Collaborated with vendor development and support staff to resolve various issues impacting sales activities.
- Received and organized vendors samples for use by sales team.
Education
Bachelor of Business Administration - Business Administration
Alexandria University
Alexandria,Egypt 06.2016 - 06.2021
Skills
Business planning
undefinedCertification
Iso9001 Lead Auditor
Timeline
Iso9001 Lead Auditor
05-2023
Google digital marketing course
05-2023
Organization Development Specialist
CPV ARABIA
12.2022 - Current
After Sales Specialist
Vivo Telecom company
04.2022 - 11.2022
HR training course
07-2021
Sales Training course
07-2021
Financial management training course
07-2021
Shop Manger
Havocks Stores
02.2018 - 03.2022
Sales Staff
MAX Stores Company
08.2016 - 10.2018
Bachelor of Business Administration - Business Administration
Alexandria University
06.2016 - 06.2021
Sales Staff
Mobile shop company
06.2015 - 07.2016
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