Amal Ahmed ALshehri

As HR specialist , I was responsible of:

• I monitored and resolved employee issues (Palm HR -Zen HR )
• I worked on various government websites.
• I drafted external messages and internal notes. (Qiwa -Gosi - Local content - Muqeem Portal ....)
• I coordinated and worked with insurance companies.
• I worked on restructuring company .

As HR Intern, I was responsible of:

• Managing HR operations such as health insurance, GOSI and employee master data .
• Supported the development of the yearly learning & development plan
• Executed various activities on REDF Oracle .

As HR quality assurance analyst, I was responsible of:

• Managing the quality function of HR by reviewing processes and procedures, work with SMEs to suggestand implement changes and manage version control
• Measure the adequacy of learning and development programs and suggest improvements
• Ensuring timely attendance and punctuality of all employees .

As a guest relation officer, I was responsible of:

• Providing information about facilities, programs and other services
• Addressing and escalating customer complaints
• Attend to special guests (e.g. VIPs) and answer their inquiries
• Provide information about amenities, area and venues and promote services
• Anticipate guest needs and build rapport with customers
• Ensure compliance with health and quality standards .

As an admin assistant to the Dean, I was responsible of:

• Organize and schedule appointments and meetings
• Produce and distribute correspondence memos, letters, faxes, and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Provide general support to visitors