Amal Ahmed ALshehri

• I conducted headhunting by identifying and approaching individuals to fill vacant positions.
• I offered advice to department managers on pay rates, career progression, and training.
• I worked towards exceeding targets agreed upon regarding candidates placed.
• I advertised job vacancies through online platforms.
• I interviewed, assessed, and matched prospective applicants with vacancies.
• I prepared CVs and correspondence to forward to department managers regarding suitable candidates.
• I informed candidates about interview results and made job offers to successful interviewees.

• I worked on the human resources application (Palm HR - Zen HR) that served as a source for HR resources and job tasks.
• I monitored and resolved employee issues.
• I worked on various government websites (Qiwa, Gosi, Local content, Muqeem Portal, Mudad, Riyadh chamber, MOFA visa).
• I drafted external messages and internal notes.
• I coordinated and worked with insurance companies.
• I handled the organization's recruitment and talent acquisition plan.
• I collaborated with other departmental managers to conduct comprehensive performance evaluations for employees, developed and implemented performance improvement plans.
• My experience in the work system enabled me to revise and amend company regulations effectively, obtaining approval from the Labor Office .

• Managing HR operations such as health insurance, GOSI and employee master data .
• Supported the development of the yearly learning & development plan
• Executed various activities on REDF Oracle .

• Managing the quality function of HR by reviewing processes and procedures, work with SMEs to suggestand implement changes and manage version control
• Measure the adequacy of learning and development programs and suggest improvements
• Ensuring timely attendance and punctuality of all employees .

As a guest relation officer, I was responsible of:

• Addressing and escalating customer complaints
• Attend to special guests (e.g. VIPs) and answer their inquiries
• Ensure compliance with health and quality standards .

• Organize and schedule appointments and meetings
• Produce and distribute correspondence memos, letters, faxes, and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Provide general support to visitors