AMAL ALMOJEL

• Provide administrative and organisational support to the Start-up Authority, ensuring smooth operations across all departments.
• Monitor projects, initiatives, and deadlines to ensure alignment with the Authority's future strategic objectives.
• Support policy implementations, workshop organisation.
• Develop reporting and follow-up tools to track the progress of the projects and initiatives across departments.
• Managed procurement competitions and participated in a committee to review and assess proposals.
• Coordinated with vendors and service providers for IT-related requirements.
• Tracked project timelines, milestones, and deliverables.

• Managed communication between external and internal stakeholders to secure on-time completion of deliverables.
• Coordinate between internal departments to ensure the timely delivery of task requirements for the General Administration of the office of His Excellency, the Governor's Office.
• Improved the Follow-up process and reports across departments.
• Enhanced follow-up documentation and created a unified reporting system across departments to track and organise workflow.
• Prepare and proofread official business letters, follow-up correspondence, and formal communication in English and Arabic.
• Develop well-structured follow-up letters, meeting summaries(MOM), and stakeholder communications.
• Monitor project process and identify risks of delays.
• Applied critical thinking to analyse problems, evaluate solutions and select the best decisions.

Supervision of Payment Systems and Companies Control Department

• Implementing the strategy and following up on the Department KPIs.
• Communicated project progress and challenges to stakeholders for decision-making purposes.
• Develop internal policies, procedures and models.
• Maintained project schedules by managing deadlines.
• Applied project management methodologies to drive and deliver projects.
• Implementing projects from pipeline to closing.
• Created reference documentation for managing projects.
• Studied completed projects to pinpoint opportunities for improvement.
• Build a risk register and monitor risk indicators.
• Internal auditing of procedures functions.
• Implementing a corrective action system and changing log.

Strategy Department

• Oversaw processes and plans to evaluate the impact of potential changes, aiding management to prepare for a range of scenarios in the hospitality industry.
• Applied data modelling practices to analyse findings and recommend operational changes.
• Reviewed files, records and historical data to obtain required business information for development requests using PowerBI.
• Research about competitively and conducting a benchmark study.

• Supported internal events team to plan and execute wide-range of marketing events including exhibitions and conferences.
• Selected and ordered refreshments, decor and event materials, complimenting event theme.
• Researched and scouted suitable event venues, maintaining updated list of venue profiles for future use.
• Documented expenses and tracked budgets.
• Planned and efficiently organised activities, details and timelines for IPPA events.

Employment Support Department

• Identifying mechanisms for designing procedures for employment support programs.
• Participation and understanding performance reports for all
  programs for 2021.
• Worked on the annual target of programs in thesector for theyear 2022.
• Classifications and mechanism for applying strikes at Hafiz program.
• Filter and Cleansing Hafiz data of referrals to call center and application of strikes.
• Support and participation in Work Empowerment Initiative.
• Explored and worked with all programs provided by Employment Support Department - Qurah, Wosol, Twafeq, Teachers Support, Hafiz.

Branches General Management

• Introduced branches' business and work mechanism.
• Informing and training system of recruitment channels and mechanism of enrolling clients in programs.
• Getting acquainted with services of rehabilitation and employment centers "Taqat Centers" provided to ajob seeker.
• Examined periodic problems faced by themanagement of branches and centers of HADAF.
• Writing business process for Transport Service Providers and Re-location Programs.
• Gather and Analysis Data of job seekers in proposed paths.
• Business Development Department
• Worked with team on business processing model for programs journey
• Planned, developed, and implemented customer journey process, aiding continual company growth.
• Collaborated effectively with cross-company departments, developing new strategies to capitalize on emerging customer and companies journey.

• Conducted benchmarking research, gathered information from multiple sources, and presented results.
• Proved successful working within tight deadlines and a fast-paced atmosphere.
• Working with the team on creating a Telehealth application for users in Saudi Arabia
• Gathered the featured recommended plan for the best service to provide in the Telehealth sector
• Competitive analysis research for Telehealth providers
• Supported the team leader in the critical analysis of data to aid the progression and development of the competitive analysis research project of the Telehealth service providers.

• Gathered data from market research surveys and entered information into the computer system.
• Research food-based websites.
• Research and Advice on social media tools to use.
• Used finding to write up content of websites.
• Worked on social media strategy with founder.

• Dealt directly with company Marketing agents.
• Generated reports detailing campaign performance, customer engagement, and engagement trends.
• Assisted in the creation of pre-season marketing plans to support department and divisional strategies.
• Worked as part of team to develop innovative branded marketing collateral for use by sales team.