AMAL G KRISHNA
Kottayam
Summary
Results-driven sales and operations professional with 9 years of experience in retail management and B2B distribution. Expertise in store supervision, field sales, and payment recovery, with a strong track record of achieving sales targets and enhancing client relationships. Experienced with leading telecom and electronics brands, trained in structured field operations, and skilled in managing territories and resolving customer escalations. Seeking opportunities in Saudi Arabia focused on sales, retail, distribution, or recovery roles emphasizing field coordination and customer service excellence.
Overview
10
10
years of professional experience
4032
4032
years of post-secondary education
Work history
Debt Management Executive / Manager
Bajaj Finance Limited
Kottayam
2024.01 - 2025.09
- Responsible for area-level debt collection and customer payment follow-up.
- Managed a field team to ensure recovery targets were met on time.
- Coordinated with clients for restructuring and settlement of overdue accounts.
- Maintained compliance with company policies and reporting standards.
Trainee – Customer Support Division (CSD)
Quess Corp Ltd
Kottayam
2020.10 - 2021.04
- Completed 6-month traineeship program under Customer Support Division (CSD).
- Worked at client/field locations assisting in operational coordination and support functions.
B2B Sales & Distribution Staff
PMG Enterprises
Palai, Kottayam
2019.01 - 2020.01
- Managed B2B orders for Vivo smartphones and accessories.
- Delivered products to assigned clients and ensured payment collection and reconciliation.
- Assisted in channel partner coordination and distribution planning.
Retail Delivery & Distribution Support
Modern Telelink (Jio Mobiles)
Palai, Kottayam
2018.01 - 2019.01
- Delivered Jio mobile and recharge products to retailer networks.
- Maintained retailer stock levels and ensured timely delivery schedules.
- Built rapport with retailers and supported product awareness.
B2B Sales & Distribution Staff
Mariam (Vivo Mobiles)
Ernakulam
2017.01 - 2018.01
- Handled B2B mobile phone sales to corporate and retail clients.
- Coordinated order collection, product delivery, and on-site payment settlement.
- Assisted distribution team in logistics and documentation.
Store Manager
Lee Cooper
Kottayam
2016.01 - 2017.01
- Managed daily store operations including sales, inventory control, and customer service.
- Worked towards achieving monthly sales targets and improving store performance.
- Ensured visual merchandising and overall customer satisfaction.
Education
Bachelor of Commerce - Computer Application
Bharathiar University
Tamil NaduHigher Secondary -
SMV Higher Secondary School
Kottayam, Kerala, IndiaSkills
- Customer Relationship Management
- Distribution & Last-Mile Delivery
- Payment Collection / Cash Handling
- Complaint Handling & Resolution
- Field Team Coordination
- Documentation & Reporting
- Debt Recovery & Negotiations
LANGUAGES
English: Upper intermediate
Malayalam: Fluent
Hindi: Elementary
Timeline
Debt Management Executive / Manager
Bajaj Finance Limited
2024.01 - 2025.09
Trainee – Customer Support Division (CSD)
Quess Corp Ltd
2020.10 - 2021.04
B2B Sales & Distribution Staff
PMG Enterprises
2019.01 - 2020.01
Retail Delivery & Distribution Support
Modern Telelink (Jio Mobiles)
2018.01 - 2019.01
B2B Sales & Distribution Staff
Mariam (Vivo Mobiles)
2017.01 - 2018.01
Store Manager
Lee Cooper
2016.01 - 2017.01
Bachelor of Commerce - Computer Application
Bharathiar University
Higher Secondary -
SMV Higher Secondary School