Microsoft office
Amal Mhameed
HR And Sales Specialist
Jeddah And Macca,0
Summary
Driven professional with a track record of enhancing operational efficiency and customer satisfaction at ASIAN POLYCLINIC. Excelled in managing personnel activities, streamlining HR processes, and resolving customer issues, demonstrating exceptional documentation expertise and problem-solving skills. Achieved significant improvements in employee relations and service quality, underscoring a commitment to excellence and teamwork.
Overview
9
9
years of professional experience
7
7
Certifications
Work History
Production Worker
Personal Affairs Specialist
Macca At Daycare Center.
03.2023 - Current
- Managed all personnel-related activities, including hiring, onboarding, and employee relations.
- Developed and implemented HR policies and procedures.
- Ensured compliance with labor laws and regulations.
- Supported the management team in achieving organizational goals through effective HR practices.
Customer Service Representative
ASIAN POLYCLINIC
Macca
09.2019 - 12.2019
• Assisted customers with inquiries and resolved issues efficiently.
• Maintained a high level of customer satisfaction through excellent service.
• Handled customer complaints and provided appropriate solutions.
Sales Specialist
The Black Thread
Macca
09.2015 - 09.2018
Education
Diploma - Management And Development of Human Resources
Saudi Ladies Higher Training Institute
Maccah08.2021
Bachelor Of Geography - Geography With Educational Preparations
Umm Al-Qura University
05.2014
Skills
Quality assurance
Software
Languages
English
Upper intermediate (B2)
Certification
Talent retention
Timeline
Smart Electronic Government Transactions in Human Resources
09-2024
Essential Skills for Safety and Health Supervisors
09-2024
EMployee Rights According to the Saudi Labor Law
07-2024
Occupational Health and Safety
10-2023
Talent retention
09-2023
Production Worker
Personal Affairs Specialist
03.2023 - Current
Human resources management
01-2023
Modern human resources management (CBP
12-2022
Customer Service Representative
ASIAN POLYCLINIC
09.2019 - 12.2019
Sales Specialist
The Black Thread
09.2015 - 09.2018
Diploma - Management And Development of Human Resources
Saudi Ladies Higher Training Institute
Bachelor Of Geography - Geography With Educational Preparations
Umm Al-Qura University
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