Summary
Overview
Work History
Education
Skills
Software
Languages
Certification
Timeline
Generic

Amal Mhameed

HR And Sales Specialist
Jeddah And Macca,0

Summary

Driven professional with a track record of enhancing operational efficiency and customer satisfaction at ASIAN POLYCLINIC. Excelled in managing personnel activities, streamlining HR processes, and resolving customer issues, demonstrating exceptional documentation expertise and problem-solving skills. Achieved significant improvements in employee relations and service quality, underscoring a commitment to excellence and teamwork.

Overview

9
9
years of professional experience
7
7
Certifications

Work History

Production Worker

Personal Affairs Specialist
Macca At Daycare Center.
03.2023 - Current
  • Managed all personnel-related activities, including hiring, onboarding, and employee relations.
  • Developed and implemented HR policies and procedures.
  • Ensured compliance with labor laws and regulations.
  • Supported the management team in achieving organizational goals through effective HR practices.

Customer Service Representative

ASIAN POLYCLINIC
Macca
09.2019 - 12.2019

• Assisted customers with inquiries and resolved issues efficiently.

• Maintained a high level of customer satisfaction through excellent service.

• Handled customer complaints and provided appropriate solutions.

Sales Specialist

The Black Thread
Macca
09.2015 - 09.2018

Education

Diploma - Management And Development of Human Resources

Saudi Ladies Higher Training Institute
Maccah
08.2021

Bachelor Of Geography - Geography With Educational Preparations

Umm Al-Qura University
05.2014

Skills

Quality assurance

Assembly protocols

Documentation expertise

Material loading and unloading

Software

Microsoft office

Languages

English
Upper intermediate (B2)

Certification

Talent retention

Timeline

Smart Electronic Government Transactions in Human Resources

09-2024

Essential Skills for Safety and Health Supervisors

09-2024

EMployee Rights According to the Saudi Labor Law

07-2024

Occupational Health and Safety

10-2023

Talent retention

09-2023

Production Worker

Personal Affairs Specialist
03.2023 - Current

Human resources management

01-2023

Modern human resources management (CBP

12-2022

Customer Service Representative

ASIAN POLYCLINIC
09.2019 - 12.2019

Sales Specialist

The Black Thread
09.2015 - 09.2018

Diploma - Management And Development of Human Resources

Saudi Ladies Higher Training Institute

Bachelor Of Geography - Geography With Educational Preparations

Umm Al-Qura University
Amal MhameedHR And Sales Specialist