Amani A. Alhamami
Riyadh,Saudi Arabia
Summary
Highly skilled professional with expertise in teamwork and leadership, communication, time management, negotiation, and problem-solving. Proficient in Microsoft Office, demonstrating a strong ability to manage tasks efficiently and effectively. Committed to leveraging these skills to drive organisational success and achieve career growth.
Overview
15
15
years of professional experience
Work History
Lead Cards Business Analyst
Saudi Arabia
Riyadh, Riyadh Region
10.2023 - Current
- Designed innovative strategies to overcome competitive market challenges.
- Participated in regular audits guaranteeing compliance with industry regulations.
- Ensured accurate documentation of all business requirements, aiding seamless project flow .
- Facilitated smooth project execution by developing comprehensive project plans.
- Improved client relationships by addressing and managing their needs effectively.
- Managed multiple stakeholders, ensuring clear communication throughout projects' lifespan.
- Simplified complex data into understandable presentations, facilitating better communication amongst teams.
- Documented workflow charts, records and job descriptions to guide overall organisational improvements.
Branch Manager
Alinma Bank
01.2023 - 10.2023
- Developing and maintaining relationships with local real estate agents to achieve the banks' strategy
- Supporting the Banks' strong relationship banking culture through ongoing customer contact, quality customer service, and superior product knowledge
- Developing focused strategies for acquiring, retaining and growing selective clients
- Designing sales and services KPI's to improve revenue and retention
- Reviewing and editing loan agreements to promote efficiency and accuracy
- Building a strong customer base
Affluent Relationship Manager
Alinma Bank
Riyadh, Saudi Arabia
12.2019 - 12.2022
- Build and deepen relationships with existing Wealth Customers to achieve an increase in the share of wallet and revenues
- Provide professional service to achieve a high percentage of customer satisfaction and retention
- Ensure ongoing self-development
- Providing Investment planning and advice
Branch Supervisor
Alinma Bank
01.2012 - 12.2019
- Worked directly with customers to oversee account management and troubleshoot any problems that occurred
- Maintained the existed client relationships and identified new business opportunities
- Partnered with customers individually to help them get the most out of their accounts and understand the features offered
Banking Relations Officer
Alinma Bank
01.2010 - 01.2012
- Worked at bank front counter to assist customers with various banking needs, including deposits, withdrawals, and balance checks
- Adhered to all company standards to ensure that customers received optimal care and service while banking at our branch
- Followed guidelines for detecting and reporting fraudulent transactions, including theft and identity impersonation
Education
Bachelor of Business Administration -
King Saud University
Skills
- Teamwork & Leadership Skills
- Communication Skills
- Time management Skills
- Negotiation Skills
- Problem Solving Skills
- Microsoft Office
Languages
Arabic
Native
English
Proficient (C2)
Worlshops & Courses
- Professional project management (PMP)
- Total Quality Management (TQM)
- Key Performance Indicators (KPIs)
- Strategic Thinking & Decision Making
- The Certified Islamic Banker Certificate
- CIB Anti-Money Laundering
- Delegation and Decision Making
- Basics of Bank Credit
- Train the Trainer
- Coaching Skills for Managers
- Time Management
- Legal Aspects of Banking
- Striving for Success
- Internal Audit in Banks
- Social Intelligence
Timeline
Lead Cards Business Analyst
Saudi Arabia
10.2023 - Current
Branch Manager
Alinma Bank
01.2023 - 10.2023
Affluent Relationship Manager
Alinma Bank
12.2019 - 12.2022
Branch Supervisor
Alinma Bank
01.2012 - 12.2019
Banking Relations Officer
Alinma Bank
01.2010 - 01.2012
Bachelor of Business Administration -
King Saud University
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