Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amani Badokhon

Jeddah,02

Summary

a Visionary leader dedicated to advancing the Kingdom of Saudi Arabia’s Vision 2030 and beyond. Brings a strong track record in leading high-performing teams, managing complex projects, and achieving strategic organizational objectives. Excels in developing efficient, data-driven processes, upholding the highest performance standards, and fostering a culture of collaboration and continuous improvement. Recognized for a strategic mindset, operational excellence, and an unwavering commitment to driving meaningful and sustainable impact across the healthcare sector.


Overview

19
19
years of professional experience
1
1
Certification

Work History

Planning Analyst

King Faisal Specialist Hospital & Research Center (KFSHRC)
06.2023 - Current
  • Analyze data trends to support strategic planning and decision-making processes.
  • Develop comprehensive reports on operational performance for senior management review.
  • Collaborate with cross-functional teams to streamline project workflows and enhance operational efficiency.
  • Assigned quality team leader of around 11 staff – Operating Room Material Resources Section.
  • Implement process improvements that enhance reporting accuracy and reduced turnaround times.
  • Develop comprehensive business models for various scenarios, providing valuable insights for executive leadership.
  • Support the development of annual budgets by providing detailed financial analysis and projections.
  • Facilitate successful strategy execution by monitoring key performance indicators and adjusting plans accordingly.

Administrative Coordinator

King Faisal Specialist Hospital & Research Center (KFSHRC)
06.2019 - 05.2023
  • Assigned assistant to oversee the Epilepsy Monitoring Unit (EMU).
  • Coordinated administrative functions to streamline departmental operations and improve workflow efficiency.
  • Managed scheduling and logistics for meetings, ensuring optimal resource allocation and time management.
  • Assisted in budget tracking, contributing to accurate financial reporting and expenditure monitoring.
  • Led strategic COVID-19 IVIG recovery project, ensuring continuity of care through coordination with MOH hospitals, achieving 100% treatment compliance.
  • Directed projects on epilepsy data tracking, MEG scan referrals, and performance improvement initiatives that optimized clinical communication between Riyadh and Jeddah.
  • Reduced outpatient no-show rates through data analysis and workflow redesign, improving appointment utilization and patient satisfaction.
  • Managed implementation of electronic patient education and discharge delay tracking tools, reducing patient discharge delays and costs.
  • Managed CORE-VNS 5 years Research Project (IRB 2019-22) as Administrative Leader and Co-Investigator, leading to peer-reviewed publication.

Ward Clerk / Patient Experience Officer

King Faisal Specialist Hospital & Research Center (KFSHRC)
11.2016 - 05.2019
  • Assigned team leader of patient experience program of around 50 staff.
  • Managed patient admissions and discharges, ensuring accurate documentation and timely processing.
  • Coordinated communication between medical staff and patients, enhancing service delivery efficiency.
  • Launched the electronic patient education system across multiple departments, incorporating QR-code integration for accessibility and cost reduction.
  • Organized the Parkinson’s Disease Symposium (2018), strengthening hospital visibility within the neuroscience community.
  • Implemented troubleshooting discharge tracking system, identifying and resolving 12 root causes for delayed patient discharge.
  • Established patient experience board and electronic Sehaty program, improving communication between patients and staff through digital education tools.
  • Led project cost savings and improved patient engagement through digital transformation.

Art Teacher

Dawhat Aljazeera International School
02.2016 - 11.2016
  • Developed engaging art curriculum incorporating diverse techniques and cultural perspectives.
  • Facilitated hands-on workshops to enhance students' creativity and technical skills.
  • Mentored students in individual projects, fostering artistic expression and personal growth.
  • Collaborated with faculty to integrate art across interdisciplinary subjects, enhancing educational experience.
  • Supervised and exhibited student artwork at the Fatten National Art Competition, highlighting youth creativity and social awareness.

Ambulatory Care Representative

King Faisal Specialist Hospital & Research Center (KFSHRC)
05.2008 - 04.2010
  • Managed patient registration, scheduling, and acceptance processes to ensure efficient clinic operations and superior service quality.
  • Utilized Master User access to optimize appointment slot allocation and maintain high scheduling accuracy.
  • Administered third-party insurance coordination with major providers such as Aramco, Saudi Airlines, NCCI, BUPA, MedNet, MedGulf, and CARS, ensuring proper policy application and billing precision.
  • Applied in-depth knowledge of hospital billing systems and acceptance policies for direct company, insurance, and Ministry of Interior patients.
  • Resolved complex billing and insurance inquiries through effective communication and analytical problem-solving.
  • Maintained high standards of professionalism, empathy, and patient-centered communication.
  • contributed to process improvements that enhanced operational efficiency and patient experience within the Ambulatory Care Department.

Patient Care Assistant

King Faisal Specialist Hospital & Research Centre (KFSHRC)
07.2006 - 04.2008
  • Assisted nursing staff in delivering high-quality patient care and support during daily activities.
  • Facilitated communication between patients and medical teams, enhancing understanding of treatment plans.
  • Implemented infection control protocols, maintaining a safe environment for patients and staff.
  • Conducted therapeutic art sessions to help pediatric patients cope with hospitalization stress.
  • Supervised the medical supply storage renovation aligned with systems, ensuring safety, accessibility, and compliance.
  • Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
  • Advocated for patient comfort and dignity, effectively addressing concerns and preferences during care delivery.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.

Education

Master of Business Administration - (MBA)

Jeddah International College
Jeddah, Saudi Arabia
09-2025

Master of Fine Arts (MFA) - (Painting)

Academy of Art University
San Francisco, California, United States
05-2015

Bachelor of Islamic Arts Education -

King Abdulaziz University
Jeddah, Saudi Arabia
01-2009

Skills

  • Strategic Leadership & Execution
  • Driving Innovation
  • Leveraging Artificial Intelligence (AI) & Machine Learning (ML)
  • Delivering Impact
  • Project Planning & Management
  • Public Speaking
  • Training & Coaching
  • Performance Improvement & Sustainability
  • Organizational Excellence
  • Healthcare Efficiency Management
  • Data Analytics & Decision-Making

Certification

2025

  • Certified Professional in Healthcare Quality (CPHQ), National Association for Healthcare Quality (NAHQ)
  • Medical Coding: Inpatient DRG & ICD-10-CM Diagnosis, 3M Health Information Systems
  • Train the Trainer (Master Class Training)

2024

  • Certified Strategy and Business Planning Professional (C-SBP), The KPI Institute Executive Education.
  • Spending Review Methodologies, Government Expenditure & Projects Efficiency Authority (EXPRO)

2023

  • Operational Excellence in Spending Efficiency, Government Expenditure & Projects Efficiency Authority (EXPRO)
  • Change Management Methodologies for Spending Efficiency, Government Expenditure & Projects Efficiency Authority (EXPRO)

Timeline

Planning Analyst

King Faisal Specialist Hospital & Research Center (KFSHRC)
06.2023 - Current

Administrative Coordinator

King Faisal Specialist Hospital & Research Center (KFSHRC)
06.2019 - 05.2023

Ward Clerk / Patient Experience Officer

King Faisal Specialist Hospital & Research Center (KFSHRC)
11.2016 - 05.2019

Art Teacher

Dawhat Aljazeera International School
02.2016 - 11.2016

Ambulatory Care Representative

King Faisal Specialist Hospital & Research Center (KFSHRC)
05.2008 - 04.2010

Patient Care Assistant

King Faisal Specialist Hospital & Research Centre (KFSHRC)
07.2006 - 04.2008

Master of Business Administration - (MBA)

Jeddah International College

Master of Fine Arts (MFA) - (Painting)

Academy of Art University

Bachelor of Islamic Arts Education -

King Abdulaziz University
Amani Badokhon