Summary
Overview
Work history
Education
Skills
Personal Information
Languages
Timeline
Generic

Ameen Al-Qallaf

Al Qatif,Eastern Province

Summary

Offering strong communication and problem-solving skills. Knowledgeable about customer relations, conflict resolution, and teamwork. Ready to use and develop skills in customer interaction, active listening, Friendly and driven professional with strong communication and problem-solving skills, combined with solid background in client interaction and conflict resolution. Demonstrates proficiency in managing inquiries and providing solutions through active listening and empathy. Ready to contribute to enhancing customer satisfaction and support Experienced professional with focus on customer service and satisfaction. Enhance client relationships and resolve issues promptly using strong communication and problem-solving skills. Consistently deliver positive outcomes by providing tailored support and fostering welcoming environment.

Overview

12
12
years of professional experience
2
2
years of post-secondary education

Work history

Mirza Jishi DEPARTMENT OF ACCOUNTING

Senior service center operator

AJEX
Dammam, Eastern Province
06.2023 - Current

Service center operator

AJEX
Dammam, Eastern Province
10.2022 - 06.2023

operations operator

AJEX
Dmamm
06.2022 - 10.2022

3. I HAVE EXPERIENCE CUSTOMER SERVICE IN TWO PERI

KHUSHEIM
Dammam, Eastern Province
01.2013 - 03.2022

Education

Diploma of Education - technical managerial accounting

 Associate degree from the Technical College
Dammam, Eastern Province
03.2010 - 03.2012

Skills

  • Customer Service
  • Invoice processing
  • Customer relations
  • Problem-solving
  • Cash handling
  • Team Leadership
  • Product knowledge
  • Public speaking
  • Stock management
  • POS Systems
  • Sales expertise
  • Data Entry
  • Quality Control
  • Inventory control
  • Order processing
  • Complaint resolution
  • Shipping and receiving
  • Microsoft Office
  • Customer retention tactics
  • Customer needs analysis
  • Salesforce CRM
  • Order fulfilment
  • Customer sales support
  • Telephone skills

Personal Information

  • ID Number: 1072404021
  • Date of birth: 07/12/91
  • Nationality: Saudi
  • Marital status: Single

Languages

Arabic
Native
English
Upper intermediate

Timeline

Senior service center operator

AJEX
06.2023 - Current

Service center operator

AJEX
10.2022 - 06.2023

operations operator

AJEX
06.2022 - 10.2022

3. I HAVE EXPERIENCE CUSTOMER SERVICE IN TWO PERI

KHUSHEIM
01.2013 - 03.2022

Diploma of Education - technical managerial accounting

 Associate degree from the Technical College
03.2010 - 03.2012

Mirza Jishi DEPARTMENT OF ACCOUNTING
Ameen Al-Qallaf