Amelia Solomon
Riyadh,Saudi Arabia
Summary
Dedicated and compassionate professional educator and customer service representative with demonstrated ability to teach, inspire, motivate and direct learners a high-order thinking skills that increase the performance of the students and a zeal to foster holistic education and learning to children of all ages. Exhibits professionalism and work ethic with enthusiasm and energy. Proficient in organisational and interpersonal skills, computer skills, analytical skills, multi-tasking, excellent verbal and written communication skills, collaboration, and a growth mindset. Aims to inspire and cultivate love for learning in an Educator role.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Homeroom teacher and Kindergarten teacher
Dome International School
Riyadh, Saudi Arabia
08.2023 - 03.2025
- Implemented technology in lesson plans for enhanced understanding and retention of subjects taught.
- Fostered a creative environment by implementing innovative teaching methodologies.
- Engaged students fully with interactive lessons and hands-on learning opportunities.
- Improved student participation, leading to improved classroom productivity by establishing a reward-based system.
- Cultivated a love for learning amongst students by presenting subjects in exciting ways which captured their interest level.
- Promoted healthy competition amongst students through engaging activities leading to an increase in motivation levels.
- Applied differentiated teaching methods to cater to varied learning styles within one class.
- Collaborated effectively with parents to support students' education, resulting in improved student performance at home and school.
- Provided individualised instruction for better understanding of subject matter to underperforming students.
- Created an inclusive classroom environment, promoting diversity and mutual respect amongst students.
- Influenced positive behaviour amongst students by setting clear expectations and consistent boundaries.
- Facilitated regular parent-teacher meetings, enhancing communication regarding student progress and issues faced in class.
- Encouraged intellectual curiosity and exploration of new concepts to inspire student engagement.
- Collected, analysed and tracked data on student progress.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Maintained detailed records of student learning progress, providing individualised feedback for challenges.
- Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
- Managed classroom behaviour and activities to maintain order in full classrooms.
- Developed learning plans, identifying clear targets and success criteria for all the learners.
- Planned and organised classrooms that consistently facilitated positive learning experience.
- Used illustrative activities to help students explore concepts.
- Tracked student attendance and performance, intervening early in concerning issues.
- Promoted perseverance and determination as key components of student success.
- Inspired a love of learning with engaging lesson plans and activities.
- Developed children's social skills for positive interactions with peers and adults.
- Enhanced children's language abilities through interactive storytelling sessions.
- Implemented innovative play-based learning strategies, fostering creativity in students.
- Maintained accurate records of each child's academic progress and behavioural patterns.
- Managed classroom behaviour, ensuring a safe, respectful atmosphere.
- Nurtured children's emotional intelligence to foster empathy and understanding.
- Devised educational games thus making learning more enjoyable and effective for the students.
- Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.
- Helped children learn numeracy skills using counting games.
- Created safe and stimulating outdoor learning environments.
- Gave direct instructions to manage behaviour, maintaining positive learning environments.
- Applied Early Years Foundation Stage (EYFS) framework knowledge to drive curriculum attainment.
- Monitored playground activity to maintain pupil safety and security.
- Celebrated student successes to encourage pride and sense of achievement.
- Utilised learning through play to enhance children's creativity.
- Monitored student activity to maintain safe, positive learning environments.
Business Process Delivery Associate/ Customer Service New Associate
Accenture
Quezon City, Philippines
07.2017 - 08.2021
- Company Overview: Global One Accenture
- Serves customers by providing product and service information and resolving product and service problems
- Attracts potential customers by answering product and service questions and suggesting information about other products and services
- Opens customer accounts by recording account information
- Maintains customer records by updating account information
- Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
- Maintains financial accounts by processing customer adjustments
- Recommends potential products or services to management by collecting customer information and analyzing customer needs
- Prepares product or service reports by collecting and analyzing customer information
- Contributes to team effort by accomplishing related results as needed
- Answering questions about a company's products or services
- Processing orders and transactions
- Resolving issues and troubleshooting technical problems
- Delivering information about a company's offerings
- Providing proactive customer outreach
- Handling customer complaints
- Collecting and analyzing customer feedback
- Developing and documenting knowledge into helpful content
- Tracking customer service KPIs and metrics
- Recommends upgrades and sales to the customer depending on their needs
- Giving sales presentations to a range of prospective clients
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques
- Resolving customer cancellation in their products and account and offering better options from the competitor's offers
- Explaining billing enquiries and disputes of our customers
- Assisting customers with their technical internet problem and providing solutions to it
- Global One Accenture
Primary Teacher
Oakridge International School of Young Leaders
Dagupan City, Philippines
06.2016 - 05.2017
- Developed lesson plans in line with curriculum objectives, ensuring that all students fully comprehend all aspects
- Met with parents, guardians and counsellors to address and resolve students' behavioural issues
- Created and maintained a welcoming, friendly, engaging, and nurturing classroom environment where all students felt comfortable
- Assisted students with their preparation for examinations, worked to improve student test scores and communicated progress through student programs
- Maintained effective classroom management and created a positive learning environment
- Proactively counselled students to reach high academic standards
- Enforce personal development by supporting students to utilize and develop capabilities
- Organize classroom as well as learning resources to develop positive learning atmosphere
- Motivate students with enthusiasm and imaginative presentation
- Prepare and facilitate positive student development
- Maintain and update attendance records as well as school discipline
- Involve in staff meetings along with educational conferences and workshops
- Conduct extra-curricular activities like supporting school concerts, sport, excursions along with special interest programs
- Present subject matter utilizing a range of teaching materials and techniques
- Guide discussions and supervise work in class
Education
Master of Arts in Education - Science Education
Pangasinan State University Urdaneta Campus
Urdaneta, Pangasinan 01.2020 - 01.2020
Bachelor of Secondary Education - Physical Science
Pangasinan State University
Bayambang, Pangasinan 01.2011 - current/2015
High School Diploma -
Bayambang National High School
Bayambang, Pangasinan 2007/2007 - 2011/2011
3rd Honorable Mention -
Saint Vincent Catholic School
Riyadh, Saudi Arabia 01.2004 - 01.2007
5th Honorable Mention -
Marriane College of Science and Technology
Bayambang, Pangasinan 01.2001 - 01.2004
Skills
- Patience
- Leadership
- Problem-Solving
- Adaptability
- Compassion and Empathy
- Critical Thinking
- Time Management
- Integrity
- Customer Service
- Professionalism and Work Ethic
- Enthusiasm and Energy
- Organizational
- Interpersonal Skills
- Computer Skills
- Analytical Skills
- Multi-tasking
- Excellent Verbal and Written Communication Skill
- Collaboration
- Growth Mindset
- Child development understanding
- Classroom management
- Teaching certificate
Languages
English
Fluent
Tagalog
Fluent
Chinese Mandarin
Elementary
Japanese
Beginner
Korean
Beginner
Arabic
Beginner
Certification
Professional Identification Card (PRC)
NC II (Reflexology) - 2016
NC II (Computer Hardware Servicing) - 2016
NC II (Cosmetology) - 2016
References
References available upon request.
Hobbies and interests
- Volunteering and Community Services
- Learning Languages
- Listening to music
- Singing
- Playing instruments (Lyre, Guitar, Kalimba)
- Reading
- Biking
- Sports
- Board Games (Scrabble, Chess)
- Travel
- Nature
Timeline
Homeroom teacher and Kindergarten teacher
Dome International School
08.2023 - 03.2025
Master of Arts in Education - Science Education
Pangasinan State University Urdaneta Campus
01.2020 - 01.2020
Business Process Delivery Associate/ Customer Service New Associate
Accenture
07.2017 - 08.2021
Primary Teacher
Oakridge International School of Young Leaders
06.2016 - 05.2017
Bachelor of Secondary Education - Physical Science
Pangasinan State University
01.2011 - current/2015
3rd Honorable Mention -
Saint Vincent Catholic School
01.2004 - 01.2007
5th Honorable Mention -
Marriane College of Science and Technology
01.2001 - 01.2004
High School Diploma -
Bayambang National High School
2007/2007 - 2011/2011
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