Amer Al Zoubi

(Out Source at Saudi Investment Bank)

Quality Assurance Team Leader at Wareef United Company (KSA)

Since June 2020 – Until Now

Sr. Quality Assurance Analyst at Wareef United Company (KSA)

Since April 2015 – May 2020

• Prepare and Develop UAT Test Plan, Test Cases, Test Data, Test Sets, and Scenarios in accordance with the Business Requirements.
• Prepare Time Estimation for QA Tasks, Create Project Test Plan.
• Preparing Requirement Clarification List and Clarify with the Dev. Leads and Business.
• Requirement Analysis and Attending Analysis and Design Calls and Analyzing Requirement Gaps.
• Understand All the Integrated Applications Impacted by the Change Request.
• Used SQL Statements to Check Data Integrity and Data Validation.
• Perform Different Testing Types Including Smoke, System, Integration, Acceptance, and Regression.
• Execute the UAT Testing, Regression Testing, Stability Testing, Report Results, Review Defects Report, and Creating Bugs (Defects) Reports.
• Rendered Support to Business to Perform UAT Successfully.
• Ability to Clearly Write Bug Reports that Accurately Specify the Issues and that are Easy to Understand By the Developers.
• Follow up the TCR’s and BUR’s with the Business Users and the Developers that Pertaining to the Core Banking system (AS/400, Equation) and Other Banking Applications as Well.
• Timely Status Reporting and Interacting with Vendors in Resolving Testing Issues.
• Actively Participated in Enhancement Meetings and Was Responsible for Weekly Status Updates, Troubleshoot New Releases, and Production Issues.
• Jira Software as an Agile Project Management Tool that Supports Any Agile Methodology/ Testing Management Tool.
• Manage the Day-to-Day Activities of QA Team Members, Including Scheduling and Managing Ongoing Projects.
• Conduct Employee's Training and Evaluation and May Provide Support During the Hiring and Onboarding Process.
• Assess Current Testing Needs and Schedules and Determine Staffing Needs to Effectively Conduct the Testing, Also Oversee Team Members’ Work to Ensure that They Adhere to Specifications.
• Shares Knowledge and Expertise with Others to Enhance Individual and Organizational Performance.
• Sets Clear Work Objectives for Team Members and Provides Them with the Tools Needed to Better Perform the Job.
• Fairly Allocates Responsibilities among Team Members and Clarifies Individual Roles and Accountabilities.
• Identify Development Plans for Team Members and Ensures They Happen.
• Manages Internal Resources within the area of Responsibility to Ensure that they are Efficiently Used to Meet the Organizational Goals and Objectives.
• Document Lesson Learned and Develop Preventive Actions Prepare Test Release Notes and Publishing to the Management Team.

• Projects Hands-On:

- RIB (Retail Internet Banking) "Web and Mobile Applications".

- CIB (Corporate Internet Banking) "Web and Mobile Applications".

- CIB Company Admin..

- Upgrades/ Changes of Core Banking System, Equation: AS/400.

- Loan Management System through Core Banking (Equation: AS/400).

- Onyx Application from Branches side that Integrated with Core Banking (Equation: AS/400)

- SIMAH Reports that Pertaining to Retail and Commercial Loans.

- Cards Management System - Easypay Prepaid Cards (Salary Cards, Student Cards, and Household Cards).

- Microsoft Dynamic CRM (Retail & Corporate Banking Modules).

- Microsoft Dynamic AX ERP – Different Modules.

- IPS – Instant Payments System.

- Tanfeeth Project – SAIB, SAMA, and MOJ.

- SAMA Alimony Deductions.

- SAMA – Saudi Arabian Monitory Authority.

- SADAD – KSA Utility Payment Systems.

- SARIE – Saudi Arabian Riyal InterBank Express.

- SPAN – Saudi Payments Network.

(Out Source at Tamkeen Technologies - Human Resources Development Fund Formerly)

• Prepare UAT Test Plans, Test Cases, Test Data, Test Sets, and Scenarios.
• Prepare Time Estimation for QA Tasks, Create Project Test Plans.
• Execute the UAT Testing, Regression Testing, Stability Testing, Report Results, Review Defects Report, and Creating Bugs (Defects ) Reports.
• Participate to prepare the Business Requirements with BA Team from HRDF about the HRDF Programs such as (NJTP, Dialysis Treatment Subsidy Program, Appointment Scheduling System, and Badges Backend System).

Projects Hands-On:

- Oracle HRMS. The Following Modules (OTL, Advisors, OLM, iRecruitment).

- ERP – Purchasing Module.

- NJTP (National Joint Training Program) & NJTP Reports.

- HRDF Programs (Q7 Enhancements, Dialysis Treatment Subsidy Program, Appointment Scheduling System, TAQAT Badges, CRM, SABIC Program, Small Business Program).

- Badges Backend System.

• In charge of Testing Core Banking System: Oracle BANKS System.
• Audit and Review the Completeness and Quality of the Developed Projects.
• Prepare Test Plans and Test Cases also the Test Data.
• Maintain Integration Testing for New Products in the Bank.
• Maintaining Quality Demands Adaptation to Business Expectations.
• Perform the Final Acceptance Activities, Including Formal Acceptance Testing, at Delivery.
• Worked on Testing Different Applications such as Internet Banking, SMS Banking Using Different Languages such as JAVA, and .net, Oracle.
• Worked on Testing Different Types of Payment Cards, such as (Charge cards, Credit cards, Debit Cards, and ATM cards).
• Worked on Testing the Payment Cards with the Cards Operation Team. Including the Testing Between Core Banking System and BANKS Works System. As well as Assist the Cards Operation Team in any Inquiries Related to the Issues which Could be Located.
• Ensure Project's Compliance with AJIB Bank Standards.
• Audit and Supervise Testing Process for the Banking System and Other Various Applications Integrated with Core Banking from Test Cases Generation, User Acceptance Implementation, and Test Until Deployment.
• Worked on Preparing Project Quality Documents such as Test Cases; Test Plans; Test Cases Checklists; GUI Check Lists Documents.
• Coordinate with the Testers and Developers in Order to Resolve the Testing Defects.
• Prepare All Defects Reports to Senior Management.
• Report Bugs Accurately, Assign them to Development Team, and Review Bug Status.
• Reviewing Documents for Many Projects.

Projects Hands-On:

- BANKS - Core Banking System.

- Payment Cards (Between Core Banking System and BANKS Works).

- Electronic Cheque Clearing System (ECC).

- Signature Verification System ( PS-Sig ).

- SMS Banking Services System.

- Billing Module for SMS Banking Services System.

- IBS (Internet Banking System) – E-Banking Services.

- E-Monitoring System.

- Enterprise Document Management System.

• Primarily Responsible for Smooth and Efficient Functioning of Production Banking Systems.
• Responsible for Following Procedures for Product Applications/ Systems, and Backups of Assigned Bank Databases. Troubleshoots and Provides Support to Minimize System Downtime.
• Preparing Test Environment from Production Server (Application & DataBase) Due to the Needs for IT Department or Other Business Department, Mainly for Testing Issues.
• Monitors Free Spaces on Servers and Checks Log Files for Any Errors.
• Ensures Backup Systems and Disaster Recovery Systems are in Order to Support Business in case of Exigency, Timely Preparation of Daily, Monthly, and Yearly Backups/Archives.
• System Administrator (Application & DataBase): For Core Banking System BANKS and other Various Applications Integrated with Core Banking.
• Performing the EOD, EOM, and EOY Processes on Banking System BANKS & Export the Report from the Systems.
• Installing, Upgrading, andConfiguration the Releases with Core Banking System.