AMER ADEL BUKHARI

Joining a professional work environment that enables me to develop my practical skills and gain new experiences that support the work environment as a member who always contributes to success

- General English Certificate - ETC International College, UK

• Mr. Adel Albalushi

amalbalushi@kau.edu.sa

+966 54 341 3050

Hospitality and Tourism:

• Hospitality Experience Program - Glion Institute of Higher Education - London

• Saudi hospitality course

• Tourism Industry course

• Introduction to Tourism and Hospitality

• The concept and importance of quality in tourism services

• Tourist planning course

• True Hospitality Service Skills

Customer Service and Communications:

• Basic principles of customer service course

• Public relations, ceremonies and protocol course

• Code of Conduct - Competing Fairly

• Member Recognition

Hotel Operations:

• Security and safety course in the hotel sector

• Introduction to Food Safety

• Beverage preparation skill course

• IHG Code of Conduct (Hotel)

• IHG General Fire Training (Corporate, Owned & Managed Hotels)

• IHG Way of Clean for Non-Housekeeping Colleagues

Loyalty Programs and Problem Handling:

• IHG One Rewards - The Value of Loyalty

• Conclusion - IHG Problem Handling

Additional Training:

• Preventing Human Trafficking

• English language course in the tourism sector