Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Amer ali madkhali

Amer ali madkhali

Jizan,Jazan Region

Summary

  • Organised student eager to contribute value in customer-oriented environments. Manages high-volume workload with precise attention to detail and stringent time management. Commended for personable and tactful communication.

Overview

1
1
year of professional experience
5
5
years of post-secondary education

Work history

customer service

McDonald's
Jizan, Jazan Region
2020.08 - 2021.03
  • Managed customer flow to guarantee first-class service.
  • Supported customer service staff with duties during peak periods and staff absences.
  • Developed training programs for staff in customer service and company policies.
  • Owned customer service processes and order processing, developing strategies for continuous improvement.
  • Maintained documentation pertaining to customer service department activities.

Education

Bachelor of Laws - LLB - Law

JAZAN UNIVERSITY
Jizan, Jazan Region
2019.01 - 2023.11

Skills

    Dispute resolution

  • Lead management
  • Advanced product knowledge
  • Data verification procedures
  • Excel proficiency
  • Microsoft Office Suite
  • Office 365 usage

Languages

English
Advanced
Arabic
Proficient (C2)

Timeline

customer service

McDonald's
2020.08 - 2021.03

Bachelor of Laws - LLB - Law

JAZAN UNIVERSITY
2019.01 - 2023.11
Amer ali madkhali