Amin Ismail
Riyadh,KSA
Summary
I am seeking for a position which utilizing my skills and offer the chance for advancement as well as allow me the opportunity to gain additional skills and experience. Enthusiastic Tour Guide with history cultivating unforgettable experiences. Relatable people person with excellent conversational skills and friendly nature.
Overview
13
13
years of professional experience
Work history
Free-lance Tour guide and interpreter
Multiple travel agencies
Dubai, UAE
2019.10 - Current
- Providing assistance, information and cultural, historical and contemporary heritage interpretation to people on organized tours and individual clients at educational establishments, religious and historical sites, museums, and at venues of other significant.
- Free-lance Interpreter at international exhibitions such as ( GITEX Dubai, EXPO 2020, GULFOOD, ATM Dubai)
Tour guide
Red Apple Middle East Tourism L.L.C
Dubai, UAE
2018.04 - 2019.10
- Providing assistance, information and cultural, historical and contemporary heritage interpretation to people on organized tours and individual clients at educational establishments, religious and historical sites, museums, and at venues of other significant.
Tour guide
Alpha Tours
Dubai
2013.10 - 2017.12
- Providing assistance, information and cultural, historical and contemporary heritage interpretation to people on organized tours and individual clients at educational establishments, religious and historical sites, museums, and at venues of other significant.
Interpreter
Vitro Colour factory
Fayoum
2012.11 - 2013.05
- Responsible for the communication between the administration and the labourers and resolve the issues raised by the labourers
- Translating the meetings between the customers and the managers and handling the issues for the customers as a relationship manager.
Call centre agent
Destinia.com
Cairo
2011.09 - 2012.09
- Handled customer inquiries and complaints
- Executed and processed hotel and flights bookings
- Promoted and cross sell of hotel packages and offers.
Tour leader
Travel express
Cairo
2010.11 - 2011.09
- Planning programs for tourists
- Meeting with them to sell the optional excursions and supporting them during their staying in the hotels
- Handling arrivals and departures.
Education
Bachelor degree - Department of Spanish
Grade: Good
Guiding course - Tourism
2013.10 -
Guiding course - Tourism
2014.10 -
Skills
- Good presentation skills
- Problem Solving Techniques
- Presentation Skills
- Orienting solutions
- Negotiation skills and meeting deadlines
- Ability to work effectively under pressure
- Patient, ambition, adaptable and quick learner
Personal Information
- Date of birth: 02/03/1987
- Nationality: Egyptian
- Marital status: Married
Languages
Arabic
Native
English
Fluent
Spanish
Fluent
Portuguese
Intermediate
Timeline
Free-lance Tour guide and interpreter - Multiple travel agencies
2019.10 - Current
Tour guide - Red Apple Middle East Tourism L.L.C
2018.04 - 2019.10
Abu Dhabi culture and tourism - Guiding course, Tourism
2014.10 -
DTCM - Guiding course, Tourism
2013.10 -
Tour guide - Alpha Tours
2013.10 - 2017.12
Interpreter - Vitro Colour factory
2012.11 - 2013.05
Call centre agent - Destinia.com
2011.09 - 2012.09
Tour leader - Travel express
2010.11 - 2011.09
Faculty of Languages and Translation Al_Azhar University - Bachelor degree, Department of Spanish