Amin Ismail
Riyadh,KSA
Summary
I am seeking for a position which utilizing my skills and offer the chance for advancement as well as allow me the opportunity to gain additional skills and experience. Enthusiastic Tour Guide with history cultivating unforgettable experiences. Relatable people person with excellent conversational skills and friendly nature.
Overview
13
13
years of professional experience
Work History
Free-lance Tour guide and interpreter
Multiple travel agencies
Dubai, UAE
10.2019 - Current
- Providing assistance, information and cultural, historical and contemporary heritage interpretation to people on organized tours and individual clients at educational establishments, religious and historical sites, museums, and at venues of other significant.
- Free-lance Interpreter at international exhibitions such as ( GITEX Dubai, EXPO 2020, GULFOOD, ATM Dubai)
Tour guide
Red Apple Middle East Tourism L.L.C
Dubai, UAE
04.2018 - 10.2019
- Providing assistance, information and cultural, historical and contemporary heritage interpretation to people on organized tours and individual clients at educational establishments, religious and historical sites, museums, and at venues of other significant.
Tour guide
Alpha Tours
Dubai
10.2013 - 12.2017
- Providing assistance, information and cultural, historical and contemporary heritage interpretation to people on organized tours and individual clients at educational establishments, religious and historical sites, museums, and at venues of other significant.
Interpreter
Vitro Colour factory
Fayoum
11.2012 - 05.2013
- Responsible for the communication between the administration and the labourers and resolve the issues raised by the labourers
- Translating the meetings between the customers and the managers and handling the issues for the customers as a relationship manager.
Call centre agent
Destinia.com
Cairo
09.2011 - 09.2012
- Handled customer inquiries and complaints
- Executed and processed hotel and flights bookings
- Promoted and cross sell of hotel packages and offers.
Tour leader
Travel express
Cairo
11.2010 - 09.2011
- Planning programs for tourists
- Meeting with them to sell the optional excursions and supporting them during their staying in the hotels
- Handling arrivals and departures.
Education
Bachelor degree - Department of Spanish
Grade: Good
Guiding course - Tourism
10.2013 -
Guiding course - Tourism
10.2014 -
Skills
- Good presentation skills
- Problem Solving Techniques
- Presentation Skills
- Orienting solutions
- Negotiation skills and meeting deadlines
- Ability to work effectively under pressure
- Patient, ambition, adaptable and quick learner
Personal Information
- Date of birth: 02/03/1987
- Nationality: Egyptian
- Marital status: Married
Languages
Arabic
Native
English
Fluent
Spanish
Fluent
Portuguese
Intermediate
Timeline
Free-lance Tour guide and interpreter - Multiple travel agencies
10.2019 - Current
Tour guide - Red Apple Middle East Tourism L.L.C
04.2018 - 10.2019
Abu Dhabi culture and tourism - Guiding course, Tourism
10.2014 -
DTCM - Guiding course, Tourism
10.2013 -
Tour guide - Alpha Tours
10.2013 - 12.2017
Interpreter - Vitro Colour factory
11.2012 - 05.2013
Call centre agent - Destinia.com
09.2011 - 09.2012
Tour leader - Travel express
11.2010 - 09.2011
Faculty of Languages and Translation Al_Azhar University - Bachelor degree, Department of Spanish
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