Hi, I’m
Amir Nazir
Riyadh,Riyadh Region
Overview
19
years of professional experience
Work history
TIAMO Cafe Lahore, Pakistan
Service Boy
08.2006 - 08.2007
Job overview
- Ensured exceptional customer service through friendly and polite interactions.
- Mitigated complaints by empathetically listening and providing effective solutions.
- Liaised with kitchen staff to guarantee prompt order delivery during peak hours.
- Accommodated special dietary requests, improving overall dining experience.
- Communicated effectively with team members to maintain a harmonious work environment.
- Explained dish components clearly to assist customers in decision-making.
- Totalled bills and processed payments via cheque, currency, and card transactions.
- Assisted kitchen staff with food preparation, dishwashing, and plating tasks.
TIAMO CafeLahore, Pakistan
Head waiter
08.2007 - 01.2008
Job overview
- Implemented daily specials board, enhancing variety of offerings.
- Resolved customer complaints promptly to foster positive dining atmosphere.
- Provided discreet service during private functions to ensure client privacy.
- Maintained clean and organised restaurant environment for optimal dining experience.
- Communicated regularly with management regarding customer feedback and staff performance.
- Trained new staff members to promote consistency in service standards.
- Handled cash transactions and end-of-day accounting tasks to ensure financial accuracy.
- Delivered prompt, courteous service, significantly increasing customer satisfaction.
GINO's Pizza & Fast FoodLahore , Pakistan
Restaurant captain
01.2008 - 02.2010
Job overview
- Consistently completed customer orders with speed and accuracy to enhance satisfaction.
- Maintained impeccable hygiene standards by cleaning work areas and equipment.
- Demonstrated flexibility by covering shifts during nights, weekends, and bank holidays.
- Arrived punctually at work, prepared to commence tasks immediately.
- Learned and applied new skills rapidly, boosting efficiency and productivity.
- Delivered on tasks within tight deadlines while maintaining attention to detail.
- Exhibited respect and friendliness, offering assistance wherever necessary.
The Defence Club DHALahore, Pakistan
Food and beverage Supervisor
09.2011 - 08.2020
Job overview
- Maintained high cleanliness and hygiene standards in food preparation areas.
- Supervised staff adherence to quality standards and health regulations.
- Led team to deliver exceptional hospitality services consistently.
- Organised catering services for private functions with bespoke menu design.
- Efficiently processed cash transactions, minimising end-of-day reconciliation errors.
- Ensured compliance with licensing laws and safety legislation throughout premises.
- Coordinated operations with chef and kitchen staff to ensure smooth service.
- Developed innovative beverage recipes to enhance menu variety.
Baithak KhasLahore, Pakistan
Resturant Manager ( Part-time)
06.2020 - 07.2023
Job overview
- Secured repeat business by cultivating strong relationships with clients.
- Implemented cost reduction measures, decreasing overhead expenses significantly.
- Piloted change management initiatives to enhance organisational adaptability.
- Fostered a positive work environment through regular team-building activities.
Defence Raya Golf & Contry ClubLahore, Pakistan
Restaurant supervisor
11.2020 - 03.2024
Job overview
- Ensured compliance with health and safety regulations, maintaining a safe environment.
- Implemented new procedures for efficient shift changes, boosting productivity.
- Fostered team cohesion via regular communication and feedback sessions.
- Facilitated seamless menu transitions, ensuring minimal business disruption.
- Led during busy periods, maintaining high service levels amidst high guest volumes.
- Improved customer satisfaction by promptly resolving complaints effectively.
- Developed successful promotional strategies, increasing patronage significantly.
- Handled challenging customer situations calmly, retaining loyalty and repeat business.
Tamimi Global Co. (TAFGA)Riyadh, Saudi Arabia
Food & beverage Supervisor
04.2024 - Current
Job overview
- Handled high-pressure situations calmly, ensuring service quality during peak hours.
- Coordinated with vendors to secure freshest ingredients for operations.
- Streamlined workflows through effective planning, resulting in smooth daily operations.
- Implemented health and safety regulations to maintain a secure working environment.
- Supervised catering team performance closely, ensuring consistent service quality.
- Addressed customer complaints promptly to enhance overall satisfaction.
- Collaborated with kitchen staff for timely delivery of food orders.
- Maintained cleanliness in all catering areas for a safe, hygienic workspace.
Education
Jinnah Public School Lahore, Pakistan
Matriculation from Science
Govt. Collage SamanabadLahore, Pakistan
Intermediate from Fine Arts
Timeline
Food & beverage Supervisor
Tamimi Global Co. (TAFGA)
04.2024 - Current
Restaurant supervisor
Defence Raya Golf & Contry Club
11.2020 - 03.2024
Resturant Manager ( Part-time)
Baithak Khas
06.2020 - 07.2023
Food and beverage Supervisor
The Defence Club DHA
09.2011 - 08.2020
Restaurant captain
GINO's Pizza & Fast Food
01.2008 - 02.2010
Head waiter
TIAMO Cafe
08.2007 - 01.2008
Service Boy
TIAMO Cafe
08.2006 - 08.2007
Jinnah Public School
Matriculation from Science
Govt. Collage Samanabad
Intermediate from Fine Arts