Passionate ( Marketing) with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Marketing specialist
RYADAH REAL ESTATE
Khobar, Eastern Province
09.2023 - Current
Monitored performance of individual leasing agents and coached on successful strategies.
Ensured policies and rules were followed by all tenants.
Collected, completed and processed lease applications.
Kept accurate records of all resident and tenant correspondence.
Reviewed aged vacancies, market-ready apartments and models and completed and updated market surveys.
Resolved conflicts between tenants in the most effective manner.
Created proposals, lease offers and documents for incoming and current tenancies.
Conducted property tours with potential rental clients and answered all questions truthfully regarding the facility.
Developed and implemented tactical marketing plans.
Toured the property with prospective tenants and provided a wealth of information in regards to its key features.
Answered phone calls and emails and responded to questions from prospects quickly and effectively.
Performed background checks on all apartment applicants.
Invited prospects to fill out an application upon completion of the property tour.
Drafted comprehensive marketing and leasing plans.
Escalated any major issues to the property manager for immediate remediation.
Set appointment times for individuals to tour facilities and see available units.
Pleasantly greeted visitors to the office, asked questions and offered assistance for their needs.
Experienced with new construction, luxury apartment buildings, condominiums, and 55+ communities and units.
Showed apartments to potential tenants and answered questions regarding the community.
Marketed the property to local businesses through collateral, emails and phone calls.
ADMINISTRATIVE COORDINATOR
RYADAH REAL ESTATE
Dammam, Eastern Province
07.2022 - 09.2023
Generated daily operations reports, presenting findings to key stakeholders and identifying targeted improvements.
Gathered data to create Excel spreadsheets for budget and inventory management.
Designed electronic file systems and maintained electronic and paper files.
worked with the operations and marketing departments to prepare operational and marketing reports.
worked in a residential complex to receive customers and show them the appropriate property.
CUSTOMER RELAIONS
MOUWASAT MEDICAL SERVICE.
Dammam, Eastern Province
11.2021 - 06.2022
Responded to telephone and in-person requests for information.
Helped resolve client problems quickly with superior customer service.
Built lasting relationships with clients through customer service interactions.
Set up appointments with potential and current customers to discuss new products and services.
Researched potential clients in order to be well-prepared for appointments.
worked on receiving customer complaints and suggestions and working to resolve them by entering them into the hospital's system and following up with the relevant department until the problem is resolved permanently.
worked in multiple departments of OPD and ER care.
worked with the insurance department to solve the problem facing patients in clinics.
Helping the call center in booking appointments for patients.
DIGITAL MARKETING
GULF INTERNAIONAL BANK
Khobar, Eastern Province
03.2021 - 11.2021
Improved short- and long-term digital marketing strategies.
Increased online sales profits through strategic digital marketing.
Performed detailed market and competitor analyses to inform digital marketing strategy.
Enhanced digital marketing strategies by providing innovative content ideas.
Managed digital marketing initiatives to reflect customer and industry data.
Launched digital marketing campaign and virtual engagement initiatives to increase product uptake across key accounts.
Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
Oversaw production of print and digital marketing materials, liaising with Graphic Designer to ensure brand standards.
Developed, implemented and monitored digital marketing campaigns including research, advertising and public relations efforts to ensure adequate growth and expected results.
Worked with editorial team to develop, produce and edit content for broadcasting including promo creation, digital content, marketing content, concept generation, location production and studio production.
Designed digital and print materials to engage audiences.
Produced original, creative content for promotional advertisements and marketing materials.
Worked collaboratively with marketing team members to develop campaign and website creative assets in line with brand strategy, marketing calendars, product performance and promotions.
Worked with digital artists, post-production team members and other specialists to produce successful content.
Researched and applied proven marketing techniques to drive sales.
Drafted comprehensive marketing plans.
PUPLIC RELATIONS
ALYUM HOLDING GROUP
Dammam, Eastern Province
01.2019 - 03.2019
Plan and execute internal and external events.
Build relationships with key stakeholders to promote the brand and increase awareness of the institution
Host internal events that create a positive work environment and meet the needs of employees
Write and deliver reports on events that support the institution's goals
Education
Bachelor of Arts - Media And Communications
King Faisal University
Al Hufuf, Eastern Province
04.2016 - 05.2019
Skills
Organised and efficient
Sales strategy familiarity
Strong time management
Strategic thinker
Research
Copywriting
Digital marketing
Sales strategies
Communications management
Social media campaign management
Languages
Arabic
Native
English
Advanced
Turkish
Beginner
Timeline
Marketing specialist
RYADAH REAL ESTATE
09.2023 - Current
ADMINISTRATIVE COORDINATOR
RYADAH REAL ESTATE
07.2022 - 09.2023
CUSTOMER RELAIONS
MOUWASAT MEDICAL SERVICE.
11.2021 - 06.2022
DIGITAL MARKETING
GULF INTERNAIONAL BANK
03.2021 - 11.2021
PUPLIC RELATIONS
ALYUM HOLDING GROUP
01.2019 - 03.2019
Bachelor of Arts - Media And Communications
King Faisal University
04.2016 - 05.2019
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