Dedicated professional with expertise in payroll administration, scheduling coordination, and employment law. Proficient in Microsoft Office suite and known for unbiased judgment. Seeking to leverage skills in a dynamic environment to drive organisational success.
Attendance Management: Organizing attendance records and monitoring compliance with work schedules.
Payroll Processing via "Mudad": Preparing payroll accurately and resolving related issues.
"Qiwa" Platform: Registering employees, updating data, and managing work permits and residency.
Social Insurance: Registering employees, tracking contributions, and resolving related issues.
"Seha" Platform: Registering and updating employee data and issuing health licenses.
"Muqeem" Platform: Managing expatriate employee data and renewing residency and permits.
Contract Preparation: Drafting and reviewing employment contracts in compliance with Saudi regulations.
Recruitment from Abroad: Managing recruitment processes, visas, and providing logistical support.
Team Management : Scheduled shifts for customer service and reception staff (team of 6 employees), managed leave requests while maintaining operational efficiency.
Performance Monitoring: Tracked service quality and generated monthly performance reports (e.g., customer satisfaction, response time) with actionable improvement plans.
Training & Development: Onboarded and trained new hires, improving team productivity by 60%