Amjad Al-Ghabewi
Administrative Sciences
Riyadh
Summary
Hardworking Customer Service Representative with experience working with international customer base. Trained in project and time management with extensive knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.
Overview
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Customer Service Representative
Leejam
Riyadh
04.2019 - 03.2021
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
- Worked flexible hours; night, weekend, and holiday shifts.
- Resolved problems, improved operations and provided exceptional service.
- Used Microsoft Word and other software tools to create documents and other communications.
Education
High School Diploma -
Princess Nourah Bint AbdulRahman University
Riyadh 08.2012 - 01.2017
Skills
Sales expertise
undefinedTimeline
Customer Service Representative
Leejam
04.2019 - 03.2021
High School Diploma -
Princess Nourah Bint AbdulRahman University
08.2012 - 01.2017
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