Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Production Manager (Chef)
Food Chef - WARAQA
Madinah
07.2021 - 05.2022
Preparing and cooking recipes and cooking
Labor training and management ( 28 labor)
Opening accounts with suppliers
Prepared variety of different written communications, reports and documents.
Worked flexible hours across night, weekend and holiday shifts.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Used coordination and planning skills to achieve results according to schedule.
Assistant GM
Creativity veins
Riyadh
08.2018 - 05.2021
Mentored and motivated team members to achieve challenging business goals.
Managed budget implementations, employee evaluations and contract details.
Motivated, trained and disciplined employees to maximize performance.
Developed innovative sales proposals to promote service quality and showcase market comparisons.
E-Marketing campaigns management
Training sales department
Training customer care department
Marketing Manager
Tabah Dent
Madinah - Hail
12.2017 - 04.2018
Social media Management
Promotional campaigns
Reception team training
Generated reports detailing campaign performance, customer engagement and engagement trends.
Managed workflow between staff, coordinating documents and creative material distribution.
Corporate Sales Manager
Alma Aldeyar Co.
Riyadh
06.2014 - 07.2017
Supervision the implementation of plans and programs
Supervision the studies and market trends and prepare and follow up the implementation of the recommendations related to the opening of new markets and branches of the company
Supervision the development of the training plan for staff and ensure their implementation in coordination with the HR
Supervision and ensuring the continuous updating of the development process of the company's various products
Follow-up with (Jabra) Department
Accomplishments:
Open a new market (corporate sales - Shop for retail sales )
Establish accounting system of the company
Modernization and organization of warehouses.
Sales Representative
Malaz technology co.
riyadh
02.2013 - 05.2014
Sales , security Stamps – security documents
Design of security Stamps
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Customer Care Agent
www.ws1.com
madinah
01.2012 - 12.2012
Www.ws1.com
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Created customer profiles by answering questions and providing tailored experiences based on interests and agendas.
Assisted call-in customers with questions and orders.
Responded to customer needs through competent customer service and prompt problem-solving.
Follow-up customers., by answering (telephone - ticket)
Best Customer Service Officer of 2012 ( KSA & USA )