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Astute IT Specialist with proven ability to analyze, diagnose and resolve computer user support issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Experienced Digital Media Specialist with a track record of optimizing operations and team performance across 5+ years. Expert in Google Ads, Analytics, and Merchant Center, with a proven ability to create over 50 case studies and drive success for online businesses. Skilled in strategic planning, user-focused services, and efficient operations. Seeking a dynamic Team Leader role to lead with innovation, instill trust, and maximize team potential.

Experienced with quality management systems, ensuring adherence to industry standards and regulations. Utilizes problem-solving skills to identify and address quality issues promptly. Strong understanding of process optimization techniques to enhance product consistency and reliability.
Offering strong foundation in analytical thinking and attention to detail, eager to learn and develop in quality assurance field. Brings understanding of industry standards and ability to quickly grasp new concepts and techniques. Ready to use and develop skills in data analysis and problem-solving in Quality role.


  1/2 years of experience in Client Servicing, Payroll Process as per Client Requirement Team Management, and support functions of business solutions.
  Currently working with Allsec Technologies pvt ltd, in Chennai as Asst Manager
  Experience in Payroll for over a period of 9 1/2 years.
  An effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management.
  Preparing proactive Fnf and Query status weekly based on fnf inputs received and processed, and queries based on TAT and volumes received. AREA OF EXPERTISE Service Operations
  Managing Service Operations with focus on implementing policies and procedures as well as developing and streamlining systems.
  Experience in working with a Major Payroll service Provider (Allsec) Client Relations
  Ensuring prompt resolution of client queries and grievances to maximize satisfaction levels in terms of Payroll aspects.
  Coordinating with Client in terms of solving their employee’s queries according to SLA.
  Interacting with client every Payroll for feedback for the month process and implementing feedback if any related to payroll.

Seasoned Payroll Specialist bringing 6 years' experience in accounting and operations management. Proven history of achievement and innovation coupled with outstanding work ethic, commitment and loyalty. Strong track record of effective leadership, collaborative teamwork and articulate communication. Highly adept with key strengths in payroll administration functions, including discrepancy research, regulatory guidelines adherence, complex processing procedures and program management.

Ammar K. Alghamdi

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IT Specialist

Senior VMware Technical Support Officer

Help Desk Specialist

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Bachelor of Business Administration - Computer Information Systems

Nanodegree - Agile Software Developer

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Nanodegree - Agile Software Developer

IT Specialist

Senior VMware Technical Support Officer

Help Desk Specialist

Bachelor of Business Administration - Computer Information Systems

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