Ammar Alsaiari
Summary
With over 12 years in Timekeeping, business administration, and customer service, I excel in accurate timekeeping, administrative support, and delivering exceptional customer service. Now seeking a challenging role to contribute significantly to an organization's success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
HR Timekeeper
Saudi Ground Services
03.2017 - Current
- Precise Recordkeeping: Maintained accurate records for over 4000 employee work hours and attendance.
- Timesheet Management: Managed and organized timesheets, ensuring accuracy and completeness before payroll processing.
- Technology Utilization: Leveraged timekeeping software and tools proficiently to track and manage employee hours efficiently.
- Communication and Corrections: Communicated with employees to address timesheet submissions, corrections, and discrepancies in recorded hours.
- Reporting Expertise: Produced detailed reports on attendance, time tracking, and relevant metrics, providing valuable insights for management and HR.
- Discrepancy Resolution: Investigated and resolved discrepancies or issues related to timekeeping and attendance.
- Collaboration: Collaborated with HR, managers, and supervisors to address timekeeping concerns effectively, fostering a collaborative work environment.
Business Support Agent
Saudi Ground Services
01.2014 - 03.2017
- Supervised Administrative Affairs: Took charge of overseeing and leading the unit responsible for administrative affairs and related operations.
- Communication Creation: Developed communications for the passenger services manager, contributing to effective and clear internal messaging.
- Employee Relations: Served as a point of contact for employees, offering guidance and resolving queries related to the promotion and increment submission process.
- Onboarding Support: Acted as a point of contact for new hires, addressing queries, providing support, and guiding them through their initial days with the organization.
Customer Services Agent
Saudi Ground Services
11.2011 - 01.2014
- Customer Service Excellence: Provided exceptional customer service and support to clients, ensuring a positive and satisfactory experience.
Education
Bachelor of Science - Human Resource Management
King Abdulaziz University
12.2016
Skills
- Time management
- HRIS Software - SAP
- Microsoft Excel
- Data Analysis
- Employee Engagement
- Onboarding
- Leadership
- Communication
- Human Resources HR
- Organization Skills
- Conflict Resolution
Certification
- SHRM ACHRM
Advanced Certificate in Human Resource Management
- Coursera - HRCI:
Talent Acquisition
Employee Relations
Compensation and Benefits
- Coursera - IBM:
Excel Basics for Data Analysis
Languages
English
Native language
Timeline
HR Timekeeper
Saudi Ground Services
03.2017 - Current
Business Support Agent
Saudi Ground Services
01.2014 - 03.2017
Customer Services Agent
Saudi Ground Services
11.2011 - 01.2014
Bachelor of Science - Human Resource Management
King Abdulaziz University
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