Ammar A. Matbouli

• Managed end-to-end logistics operations across distribution centers.
• Serves over 1,100 stores in KSA.
• Managed team of 100 employees to achieve high-performance delivery standards. Distribution, Fleet...etc.
• Optimize routes and improved service levels to enhance operational efficiency.
• Maintained fleet of 147 vehicles to ensure timely deliveries and cost-effective operations.
• Improved fleet efficiency by implementing strategic routing schedules.
• Managed relationships with third-party providers, ensuring service quality at all times.
• Existing systems to increase accuracy, reducing costs and waste.

• Manage end to end DC with 20,000 SQM
• Handling more than 27k SKU's and serving+400 pharmacies
• Manage +120 employees in operations Department.
• Developed, and implemented strategies to improve employee work quality and speed.
• Monitored and reviewed operational performance, improved business strategy to maximize productivity.
• Led overall direction, coordination and evaluation of department functions.
• Analysed performance metrics, identified areas for improvement in operations management.

• Follow up products movements.

· Supervising Staff.

· Maintains inventory and supplies by receiving, storing, and delivering items.

· securing warehouse

· monitoring

· Maintains inventory by conducting monthly physical counts

· Coordinate with our warehouses (internal & external) to shifting our production as purchase order

· Submit daily batches & arrange them for distribution team.

· Discuss monthly promotion plans with planning department & sort the actual quantities.

· Communicate with suppliers making sure that no material shortage.

· Working on achieving monthly target.

· Manage & locate goods in warehouse system according to suppliers, and match the out bounded goods physically.

· Meet with related departments such as (logistics, planning, sales, & marketing ... Etc.).

· Responsible of the Incoming invoices from supplier & match them with actual quantities after close All Batches.

· Communicate with finance department regarding batches closings & update variance on system.

· Receive purchase orders from procurement department.

· Audit suppliers & make sure our products are stored properly.

· Deduct on supplier in case they damaged or lost our product & report it to finance department.

· Report to Logistics, planning, marketing, & w/h the ready to dispatch good on daily basis.

• Ensured high levels of client satisfaction, providing shipping updates to advise schedule changes and delivery times.
• Consistently met company budget objectives, negotiating with vendors to obtain the best possible delivery rates.
• Improved shipping efficiency, verifying all loads allocated were planned accurately onto the right delivery vehicles.
• Developed effective driver schedules, increasing area coverage by [100]%.
• Effectively handled customer complaints, providing immediate reaction and prompt solution, achieving customer satisfaction rate of 100%.
• Supported [distribution] to develop operating procedures that resulted in 100% productivity increase.
• Maintained stock accuracy by conducting physical counts and reconciling stock levels within SAP.

· Follow up with the customer’s.

· Solve customers’ problems.

· Raising customer complaints to the technicians.

· Lead a Team and Advice.