A .MOHAMED ABSAR
RIYADH,SAUDIARABIA
Summary
Accomplished professional with expertise in electrical systems and technical diagnostics, known for advanced troubleshooting and automation system design understanding. Demonstrates exceptional time efficiency mastery and work prioritisation, ensuring optimal customer satisfaction enhancement. Proven track record in fault identification and resolution, coupled with strong technical communication proficiency and relationship building expertise. Adept at leading technical teams to success while managing customer relations effectively. Committed to leveraging skills in a dynamic environment to drive innovation and excellence.
Driven professional with proactive approach and strong background in mechanical and electrical systems. Proficient in troubleshooting complex issues and delivering exceptional customer service, ensuring smooth and reliable operations. Committed to enhancing system performance and achieving optimal outcomes for clients.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
Work history
Senior service Engineer
HImatrix Arabia
Riyadh, saudi arabia
2011.10 - Current
- Provided technical support to team members, enhancing overall productivity.
- Increased customer satisfaction with prompt and efficient service delivery.
- Developed innovative solutions for complex technical issues.
- Carried out day-to-day duties accurately and efficiently.
- Supported team by demonstrating respect and willingness to help.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Handle the installation & commissioning Activities of the complete project.
- Working at Sabic & maaden project
- Dealing with Escalated customer issues incident reports .
- Erection & Commissioning calibration of All weighing based automation systems
- Completed customer orders with speed and accuracy.
- Improved efficiency and productivity by acquiring new skills.
Future technolgy
Desk top laptop tech
Riyadh, Saudi arabia
2010.01 - 2011.09
- Delivered prompt responses to emergency breakdowns minimising disruptions in work flow.
- Enhanced system performance by carrying out timely upgrades of existing hardware infrastructure.
- Executed thorough diagnostic tests for identifying system malfunctions accurately.
- Liaised closely with suppliers for timely procurement of necessary equipment, ensuring uninterrupted service delivery.
- Maintained detailed records of all repairs and installations for future reference.
Tawasul Transport company
Fleet Inspector
Abu Dhabi, United Arab Emirates
2008.04 - 2010.12
Education
Diploma - Mechanical Engg
Pandiyan Poly Technic college
Tamil Nadu, INdia 2004.04 - 2007.04
Skills
- Electrical systems competency
- Technical diagnostic proficiency
- Time efficiency mastery
- Relationship building expertise
- Fault identification and resolution
- Technical team leadership
- Advanced troubleshooting
- Automation system design understanding
- Customer satisfaction enhancement
- Technical communication proficiency
- Customer relations management
- Work prioritisation
Languages
English
Intermediate
Arabic
Elementary
Hindi
Advanced
Tamil
Native
Affiliations
- cricket, swimming
Timeline
Senior service Engineer
HImatrix Arabia
2011.10 - Current
Future technolgy
Desk top laptop tech
2010.01 - 2011.09
Tawasul Transport company
Fleet Inspector
2008.04 - 2010.12
Diploma - Mechanical Engg
Pandiyan Poly Technic college
2004.04 - 2007.04