Eng. Aayed M. Al Sofran
Business Leader
Riyadh
Summary
Business leader with P&L mindset and strong business acumen experienced in driving business goals through technology solution, business transformation. Self-directed and resourceful Chief of Staff with 15 years of experience.
Overview
20
20
years of professional experience
7
7
years of post-secondary education
Work History
Chief of Staff
RSM International
Riyadh
09.2022 - Current
- Manages special programs where it has a wide impact on the company
- Reviews and approves transactions, as assigned, and advises the Director/Executive on appropriate disposition; provides key coordination and consultation with regards to the recruitment of key executives, as appropriate.
- Built and managed processes for tracking and monitoring department performance.
- Developed analytical frameworks, data models and relevant insights to support prioritization, scoping and effective decision-making throughout organization.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Monitor for and identify priorities that require senior leadership focus
Vice President of Shared Services
Leader Group
Riyadh
03.2019 - 08.2022
- Lead company transformation strategy from local market to international one
- Provide leadership and direction to others and ensure a high level of accuracy, consistency and integration across business in terms of advice provided and/or functions managed
- Accountable for designing, developing, implementing and evaluating workforce and human resource management strategies, often without established precedents or guidelines
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- lead and sign new page with banks and lenders to support company objectives
- Liaise company suppliers to ensure streamline of projects supply-chain
General Manager of Government Sales
Leader Group
Riyadh
05.2015 - 02.2019
- Responsible for managing and directing sales operations for the government market
- Strategize on efficient techniques to sell goods and services and enhance business sales performance
- Set goals and plans for growth and implement best strategy to achieve planned objectives
- Direct market penetration and market development strategies
- Approve quotes/ proposals and follow up with clients to close the sale cycle
- Perform key account management activities to improve customer value
General Manager of Operations
Leader Group
Riyadh
03.2013 - 04.2015
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Section Manager of 3rd Party Platform Delivery
Saudi Telecom Comapny
Riyadh
02.2008 - 12.2012
Project Manager
Saudi TelecomCompany
Riyadh
01.2003 - 02.2008
Education
Bachelor of Engineering -
King Fahad University of Petroleum & Minerals,
09.1995 - 06.2002
Diploma of Mobile Networks -
LM Ericsson,
08.2002 - 04.2003
Skills
Problem Solving
Projects
- Business process automation
- Archiving system deployment
- Business Process Improvement
- Operation center construction
- Digital Transformation Program Head Office Transfer
- Service delivery platform deployment.
- Roll out of 14 call centers
Cources
- Advanced Certificate in Human Resources Management 2021
- Strategic Management 2016
- Entrepreneurship 2006
- Project Management Professional 2005
Timeline
Chief of Staff
RSM International
09.2022 - Current
Vice President of Shared Services
Leader Group
03.2019 - 08.2022
General Manager of Government Sales
Leader Group
05.2015 - 02.2019
General Manager of Operations
Leader Group
03.2013 - 04.2015
Section Manager of 3rd Party Platform Delivery
Saudi Telecom Comapny
02.2008 - 12.2012
Project Manager
Saudi TelecomCompany
01.2003 - 02.2008
Diploma of Mobile Networks -
LM Ericsson,
08.2002 - 04.2003
Bachelor of Engineering -
King Fahad University of Petroleum & Minerals,
09.1995 - 06.2002
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