Business Applications Leader with over 12 years of design and implementation expertise, resulting in a strong combination of technical, analytical skills and enhanced business sense. Entrusted with leadership and coordination of long running, high profile projects including oversight of multiple implementation, roll outs and upgrade projects.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Senior Solutions Consultant – Team Leader
Seidor MENA (SAP Partner)
Riyadh, Saudi Arabia
04.2021 - 03.2025
Recognizing and addressing gaps between SAP solutions and the business practices of the client
Prepare well-structured presentations, large workshops, and training and client
Install, configure and optimize SAP applications and solutions as per the design document
Design and undertake system testing and support User Acceptance Testing (UAT) paying attention to versioning and transition from development and test to production phases
Troubleshoot implementation issues
Developing document layouts and reports using Crystal Reports
Ensure projects are delivered to customer’s satisfaction within time and on budget
Support the sales team during presales with workshops and demonstrations and proposal documentation
Implement add-on solutions
Manage integration to external systems
Database Configuration & Setup, Gathering Master Data, Preparation of master data templates & uploading data by using DTW tool
Assess project risks and escalate it to managerial level with solutions to avoid it
Conducted regular performance reviews to identify areas of improvement for each team member.
Provided comprehensive onboarding training to reduce the learning curve for new hires.
Implemented new working methods which improved overall efficiency of the team operations.
Coordinated daily tasks, ensuring smooth workflow within the team.
Developed strategies for improved performance level across the team.
Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
Improved customer satisfaction through close collaboration with the team.
Led project coordination, resulting in timely delivery.
Supported new hires through onboarding process for speedy and successful training.
Senior SAP Consultant
Vision Valley (SAP Partner)
Cairo, Egypt
07.2018 - 04.2021
Oversaw project timelines, ensuring timely delivery of SAP upgrades.
Translated business requirements into functional specifications for effective solution design.
Handled configuration tasks in line with evolving business needs, maintaining system stability.
Streamlined business processes for improved efficiency using SAP applications.
Customised standard reports, meeting specific reporting needs of management.
Collaborated with global teams on various ERP projects enhancing interdepartmental communication.
Managed team of junior consultants for successful project completion.
Conducted training sessions to increase user competence in SAP systems.
Developed customized SAP solutions to meet client needs and drive satisfaction.
Planned and delivered software product demonstrations for client projects.
Enhanced client business functionality by delivering implementation and support of SAP modules.
Consulted on technical integrations of SAP applications with client and third-party tools and applications.
Improved quality of service by maintaining up-to-date knowledge on emerging industry trends and SAP technologies.
Produced and updated technical manuals and training material to improve user accessibility.
Upgraded hardware and software regularly for optimized system performance.
Analyzed system and software requirements to meet operational needs.
Observed workflow to establish system development priorities.
Oracle Consultant
Bright Information Systems (Oracle Partner)
Cairo, Egypt
01.2017 - 07.2018
Delivered structured Oracle training sessions, resulting in increased team proficiency.
Provided technical support for all Oracle-related issues to ensure uninterrupted service.
Implemented new Oracle modules, improving operational efficiency.
Created detailed documentation for each project phase which facilitated smooth transition during handover periods.
Designed and developed complex database schemas using Oracle SQL Developer, enhancing data management capabilities.
Coordinated all test phases with functional and technical leads to achieve timely processing and meet SLAs.
Outlined the need to meet end user requirements.
Facilitated system expansion, modification and updates.
ERP Consultant
Comsys Software
Cairo, Egypt
01.2016 - 01.2017
Enhanced operational efficiency with consistent monitoring and troubleshooting of the ERP system.
Assisted clients with complex problem-solving, enhancing their user experience with the ERP system.
Conducted rigorous testing protocols, ensuring superior quality of all new features added to the ERP platform.
Delivered detailed technical reports that paved way for significant process improvements in handling the ERP system.
Optimised core functionalities of platform by identifying and rectifying bottlenecks in workflow processes.
Worked closely with IT department on integrating third-party applications into existing infrastructure leading to increased automation.
Conducted training sessions on how to use new software updates efficiently, resulting in improved staff proficiency.
Provided technical support to end users, resolving issues related to the Enterprise Resource Planning systems promptly.
Outlined needs to meet end user requirements.
Facilitated system expansion, modification and updates.
Executed feasibility studies to inform development of existing and proposed projects.
General Accountant
Bel La Vache Qui Rit
Cairo, Egypt
01.2012 - 01.2016
Identified potential areas of cost reduction through detailed expense analysis-contributed towards strategic business planning.
Increased company profitability with accurate financial forecasting and strategic budget planning.
Resolved accounting discrepancies for improved accuracy in financial reports.
Assisted in payroll processing tasks, guaranteeing error-free disbursement of salaries on time every month.
Conducted monthly reconciliation of bank statements, leading to timely detection of any irregularities.
Expedited invoicing processes, resulting in reduced payment cycles and improved customer relations.
Improved cash flow management through effective accounts payable and receivable tracking.
Facilitated decision-making processes by providing insightful financial analyses to senior management.
Managed financial transactions efficiently by recording, summarising, and analysing data.
Prepared comprehensive balance sheets for the end-of-year financial review process.
Updated journal entries and accounts on accrual basis with Xero software.
Maintained integrity of general ledger, including chart of accounts.
Reviewed and certified official financial statements for presentation to shareholders and governing bodies.
Assisted with developing and ongoing control of costing and pricing systems for business goods.
Installed internal controls and set up standard procedures for business accounting systems.
Education
Pre-Master of Auditing and Accounting - Accounting