Amr Elsaid

• Develop and implement ecommerce strategies that align with our business objectives and vision
• Manage and optimize our ecommerce project, ensuring high performance, functionality, and user experience
• Expand our ecommerce presence to new markets and countries,
• Drive sales and conversions to our website through effective digital marketing team
• Analyze and report on ecommerce metrics, such as sales, conversion rates, bounce rates, customer retention, and customer satisfaction
• Manage the online sales process, from product listing and pricing to order fulfillment and customer service
• Monitor and manage the ecommerce budget, revenue, and expenses
• ensuring compliance with local regulations and customer preferences
• Manage and mentor regional team of ecommerce professionals, including developers, designers, Operation , Logistic, marketers, and customer service .
• Hire, train, and evaluate new ecommerce staff, ensuring that they have the skills and knowledge to perform their tasks
• Stay updated on ecommerce trends, best practices, and technologies, and implement them as appropriate
• Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
• Monitored staff performance by actively engaging in and observing day-to-day activities.
• Represented company at various national and global events.
• Attended board meetings to discuss and optimize strategies.

• Advisory contract for 1 year.
• Strategic Advisory - Sharing Retail Trends, Advising Insider on Product Strategy
• Go-To-Market Strategy - Advising Insider on our Go-To-Market Strategy and local adaptation to the Middle East and Africa market
• Insider Retail Ambassador
• guidelines with the goal of Insider arranging a meeting to present our solution

• Leading and executing the digital and ecommerce strategy for the entire organization
• Building and managing a high-performing team and department to achieve company objectives
• Overseeing and controlling the budget and profit and loss statements
• Expanding our ecommerce presence to all the Gulf countries where the company operates
• Boosting our sales through digital and omnichannel marketing

• Led and executed the digital and ecommerce strategy for the entire organization, covering multiple markets in the Gulf region
• Built and managed a high-performing team and department of ecommerce professionals to achieve company objectives and targets
• Oversaw and controlled the budget and profit and loss statements for the ecommerce business, ensuring optimal allocation of resources and cost efficiency
• Expanded our ecommerce presence to all the Gulf countries where the company operates, increasing our market share.
• Boosted our sales through digital and omnichannel marketing, achieving a 40% growth in revenue and a 35% increase in customer retention
• Managed and optimized our ecommerce website and online sales channels, ensuring high performance, functionality, and user experience
• Collaborated with other senior leaders and stakeholders across the organization to ensure alignment and integration of ecommerce initiatives with other business functions and objectives
• increase operation efficiency and delivery rate by improving our system and implementing omnichannel strategy with all of our branchs.

• Consultant for two mega projects ( Saudi Post – Al Rajhi holding)
• Contract for 1 year to manage and operate the new projects for their clients

https://www.okaz.com.sa/article/1546973

• Responsible for the P&L for KSA, supervising the entire P&L, stimulating growth for the category, and possessing a comprehensive comprehension of internal and external variables that influence the business.
• Concentrating on the commercial aspect, scrutinizing all data analysis figures to evaluate our situation.
• Development of key metrics to appraise overall business and performance and provide the foundation for continuous enhancement.
• Propel the target for the company and all categories.
• Establishing goals and strategic direction for the business, ensuring alignment with broader business goals and vision.
• Collaborating on Marketing and Merchandising initiatives, and inspecting customer journey and reviewing and testing all functions and products along with products managers.
• GMV fulfilled from Saudi
• Fulfillment rate - shipping / Fully operating operation in the country.

• Analyze purchase requisitions, source materials, and obtain competitive quotes.
• Negotiate and renegotiate pricing and payment terms to secure the best possible outcomes.
• Manage the purchasing process, including creating purchase orders and contracts.
• Ensure accurate and timely processing of all purchase-related information requests.
• Lead special cost-saving projects to optimize procurement strategies.
• Partner with merchandising and marketing teams to ensure alignment with category strategy and buying objectives.
• Manage the largest and most crucial category within the department, focusing on improving product range, achieving sales and margin targets, and effectively managing inventory.
• Oversee annual supplier contract renewals and negotiate favorable terms.
• Coordinate and manage promotional activities with suppliers.

• Established a new operations department from the ground up: Recruited, trained, and onboarded a team of over 50 members across diverse roles, ensuring compliance with Saudization requirements.
• Optimized supply chain processes: Developed and implemented efficient workflows and procedures , achieving smooth operations and timely deliveries within KPIs.
• Managed a high-performing logistics team: Led a team responsible for over 1000,000 SKUs, fostering collaboration with regional teams and driving continuous improvement.
• Delivered cost-effective procurement: Managed operational supply procurement in collaboration with finance, ensuring adherence to annual budgets.
• Strengthened supplier relationships: Built and maintained positive relationships with over 200 suppliers within KSA, contributing to successful strategic sourcing.
• Provided data-driven insights for strategic decision-making: Prepared and presented business analysis reports to senior management, leveraging data to support strategic planning.

• Streamlined procurement processes: Analyzed purchasing needs, issued orders through the ERP system, and managed supplier relationships, leading to efficient sourcing and order fulfillment.
• Cultivated diverse supplier network: Identified and onboard new suppliers, fostered positive relationships with existing vendors, and ensured timely order fulfillment.
• Enhanced order accuracy and efficiency: Collaborated with category managers to manage various orders (pre-order, sold order, consignment) and resolved supplier issues (stock availability, payment, delivery, timing) to ensure seamless operations.
• Optimized procurement costs: Negotiated pricing and explored new avenues to secure the best value for the company, maximizing cost-effectiveness.
• Maintained accurate and efficient ERP system: Defined new suppliers and uploaded relevant data, ensuring comprehensive inventory management and supporting the procurement team's operations.